Teller Part Time (25 Hours)

Hancock Whitney•Hattiesburg, MS

About The Position

The Teller delivers accurate, efficient, and personalized client service while handling a range of financial transactions and account servicing requests. The role builds client relationships, promotes digital banking options, and refers clients to internal business partners when their financial needs are identified. The Teller also supports financial center operations, including opening and closing procedures, vault management, cash drawer setup and balancing, and other operational tasks. The position is responsible for following risk-management, compliance, and security standards, helping manage operational losses, and maintaining professional standards. This is a part-time position listed as 25 hours.

Requirements

High school diploma or GED.
At least 6 months of cash-handling, retail, or teller experience.
Comply with applicable federal, state, and local banking laws and regulations, including the Bank Secrecy Act.
Ability to work financial center hours, including weekends and evenings, and travel as required.
Ability to work under stress and meet deadlines.
Ability to lift, move, or carry approximately 50 pounds if required to perform essential job functions, subject to the stated accommodation provision.

Nice To Haves

Previous sales and referral experience is strongly preferred.

Responsibilities

Deliver client interactions emphasizing accuracy, speed, problem resolution, risk mitigation, and personalized engagement.
Handle transactions including deposits, withdrawals, check cashing, credit card advances, money orders, negotiable items, and loan payments.
Respond to servicing requests, such as account maintenance and service charge inquiries, using product and procedural knowledge to resolve issues.
Build and maintain client relationships through personalized in-person interactions and outbound phone calls.
Educate clients about mobile, online, and ATM banking.
Refer clients to internal business partners when financial needs are identified.
Support financial center operations, including opening and closing procedures, vault management, night depository, cash drawer setup, workstation preparation, and balancing.
Help manage operational loss through fraud detection, hold placement, seeking supervisory overrides when needed, and maintaining balancing standards.
Follow risk-management, compliance, and security standards.
Maintain professionalism in appearance and demeanor and keep the workstation organized.
Manage lobby traffic by greeting, engaging, and directing clients.
Perform research, special projects, and other duties assigned by management.