Teller - Sterling Branch Kansas City, MO

First National Bank•Kansas City, MO

2d•Onsite

About The Position

The Teller is accountable for providing exceptional service while processing customer transactions at branch locations. Tellers serve FNBO customers with a friendly, positive attitude, take pride in their work, and commit to the FNBO Operating Philosophy. This team-oriented role offers an introduction to finance and banking. The Teller provides consistent, efficient, and accurate transaction service, seeks opportunities to exceed customer expectations, and is empowered to make appropriate decisions for customers. Tellers participate in training activities and work with their team to achieve individual and team success. The role is anticipated to be onsite at the posted location, though the work location may change based on business needs.

Requirements

High school diploma or GED.
Excellent interpersonal communication skills.
Desire to meet the financial needs of customers and the community.
Ability to stand for long periods of time.

Nice To Haves

Ability to lift and carry 25 pounds.
Previous cash handling experience.
Previous Teller experience.
Demonstrated customer service skills.
Critical thinking and creative problem-solving skills.
Bilingual in Spanish.

Responsibilities

Process customer transactions accurately, efficiently, and consistently.
Provide friendly service and seek opportunities to exceed customer expectations.
Make appropriate decisions to meet customers’ needs.
Participate in training activities and collaborate with the team to achieve individual and team success.