Teller Part Time Graham

Wells Fargo•Graham, NC

8d•Onsite

About The Position

Wells Fargo is hiring a part-time Teller for its National Branch Network in Graham, North Carolina. This customer-focused, front-line role supports customers’ everyday banking needs through in-branch interactions, accurate transactions, and welcoming, reliable service. Tellers are a primary point of contact and represent the branch through strong service, attention to detail, and genuine care. The role provides an opportunity to build foundational banking skills by learning about customer needs and introducing relevant products, services, and digital tools. Tellers identify opportunities to support customers and connect them with bankers for more detailed product conversations. They work closely with branch teammates to support daily operations and a consistent customer experience. Wells Fargo describes the position as an entry point to retail banking and long-term career growth, supported by training, coaching, and a team-based culture.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, attention to detail, and ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to develop accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organization, adaptability, and ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and direct them to efficient banking options, including digital tools, self-service options, or an appropriate team member.
Build relationships and listen actively to understand everyday financial needs.
Share relevant information about services and digital tools, identify potential product or service needs, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, using sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, clarify customer needs, and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable Wells Fargo policies and procedures and fulfill risk and compliance responsibilities, including escalating and remediating issues appropriately.