Teller/Member Service Representative - Plymouth
About The Position
Kohler Credit Union is seeking a Full-Time Teller/Member Service Representative for their Plymouth Branch. This role involves assisting members with everyday banking transactions, account inquiries, and financial solutions, aiming to create a positive banking experience. The position is ideal for individuals who enjoy helping others, building relationships, and developing a career in retail banking and financial services. While banking experience is not required, a background in customer service, retail, hospitality, cash handling, sales, or relationship building is beneficial. The credit union provides training and support for career growth in financial services.
Requirements
- High School Diploma or GED required.
- Strong communication and interpersonal skills.
- Passion for helping others and building relationships.
- Basic math skills and confidence using technology.
- Ability to learn quickly, work accurately in a fast-paced environment, and collaborate with a team.
- Legally authorized to work in the United States without current or future visa sponsorship.
Nice To Haves
- Experience in customer service, retail, hospitality, sales, cash handling, banking, or financial services is preferred but not required.
Responsibilities
- Deliver friendly, professional support to members in person, over the phone, and through email.
- Process deposits, withdrawals, loan payments, account maintenance, and other banking transactions accurately and efficiently.
- Handle cash while maintaining accuracy, security, and compliance.
- Identify member needs and recommend appropriate financial products and services.
- Educate members on digital banking tools and additional credit union solutions.
- Resolve member questions while maintaining confidentiality and following credit union policies and procedures.
- Support branch goals by providing an outstanding member experience and contributing to a collaborative team environment.
- Participate in ongoing training and professional development opportunities.
Benefits
- Competitive pay
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) contributions
- Paid time off
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
