Member Service Representative/ Teller

Kohler Credit Union•West Bend, WI
•Onsite

About The Position

Kohler Credit Union is hiring a Full-Time Teller/Member Service Representative at our West Bend Meijer Branch! With a starting pay range of $19.15-$21.40 per hour, paid training, competitive benefits, and opportunities for career growth, this is an opportunity to build meaningful relationships with members while growing your career in financial services. At Kohler Credit Union, we're committed to helping our employees grow both personally and professionally. From day one, you'll receive the training, support, and resources you need to succeed while building a rewarding career. Along with a competitive starting wage, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) with employer contributions, paid time off and holidays, tuition reimbursement, life insurance, and voluntary benefits. Most importantly, you'll become part of a supportive, team-oriented culture where your contributions are valued, your professional development is encouraged, and your work makes a meaningful impact on the lives of our members and the communities we serve.

Requirements

  • High school diploma or GED required
  • Ability to accurately handle financial transactions and cash
  • Strong communication and interpersonal skills
  • Basic math skills
  • Basic computer proficiency
  • Ability to perform basic math accurately and confidently handle financial transactions in a fast-paced environment

Nice To Haves

  • Customer service, retail, hospitality, or cash-handling experience is preferred
  • Banking or financial services experience is a plus

Responsibilities

  • Process deposits, withdrawals, loan payments, and other financial transactions accurately
  • Build lasting relationships by providing outstanding member service
  • Identify member needs and recommend products and services that support their financial goals
  • Answer questions and resolve account inquiries with professionalism and care
  • Maintain accurate cash handling and balance your cash drawer
  • Follow security procedures and operational policies
  • Work collaboratively with your team to create an exceptional member experience

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer contributions
  • Paid time off
  • Paid holidays
  • Tuition reimbursement
  • Life insurance
  • Voluntary benefits
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