Teller / Customer Service Representative - Full-Time - Fargo Village West
About The Position
Gate City Bank is seeking a service-driven Customer Service Representative to support customers at its Fargo Village West office. This full-time, in-office role provides day-to-day banking services and builds customer relationships by delivering an exceptional experience. The schedule is Monday through Friday, 9:00 AM–6:00 PM, with rotating Saturdays from 8:45 AM–12:15 PM. The role is scheduled for 40 hours per week. Pay is $17.75–$18.75 per hour, with an additional $5 for each Saturday worked. The position is suited to someone who enjoys helping others, values accuracy, and works well on a team. Eligible part-time and full-time team members may access a benefits package that includes medical, dental, and vision coverage options, a 401(k) with match, paid time off, wellness options, and other benefits.
Requirements
- High school diploma or equivalent.
- Strong attention to detail and accuracy.
- Positive attitude and genuine desire to help others.
Nice To Haves
- 1–2 years of experience in customer service, retail, cash handling, or sales.
Responsibilities
- Assist customers with routine banking transactions while providing a welcoming, professional experience.
- Support customers in opening new accounts and understanding products that fit their financial needs.
- Maintain balanced cash drawers and follow cash-handling expectations.
- Adhere to bank policies, security guidelines, and customer service standards.
Benefits
- Medical coverage options
- Dental coverage options
- Vision coverage options
- 401(k) with match
- Paid time off (PTO)
- Wellness options
- Additional benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
