Teller / Customer Service Representative - Full-Time - Fargo Village West

Gate City Bank•Fargo, ND
•$18 - $19•Onsite

About The Position

Gate City Bank is hiring a full-time Customer Service Representative at its Fargo Village West Office. This in-office role provides day-to-day banking services, builds customer relationships, and delivers an exceptional customer experience. The position is scheduled for 40 hours per week: Monday through Friday from 9:00 AM to 6:00 PM, with rotating Saturdays from 8:45 AM to 12:15 PM. Pay is $17.75–$18.75 per hour, with an additional $5 incentive for each Saturday worked.

Requirements

  • High school diploma or equivalent.
  • Strong attention to detail and accuracy.
  • Positive attitude and a genuine desire to help others.

Nice To Haves

  • 1–2 years of experience in customer service, retail, cash handling, or sales.

Responsibilities

  • Assist customers with routine banking transactions in a welcoming and professional manner.
  • Support customers in opening new accounts and understanding products that fit their financial needs.
  • Maintain balanced cash drawers and follow cash-handling expectations.
  • Follow bank policies, security guidelines, and customer service standards.

Benefits

  • Medical coverage options
  • Dental coverage options
  • Vision coverage options
  • 401(k) with match
  • PTO
  • Wellness options
  • Additional benefits
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