Teller/Banker (HWY 46)

Security Service Federal Credit Union • New Braunfels, TX

3d

About The Position

As a Teller/Banker, you will provide members with a first impression of the credit union and become knowledgeable about Security Service products and services. You will build and maintain member relationships by promoting financial products and services that meet members’ needs and support their financial success. You will help the credit union meet sales goals, identify cross-selling opportunities, and educate members about digital services. The position provides universal service through cross-training in teller and banker functions, with opportunities for additional learning and growth. You may also perform other job-related duties that support the organization’s vision, purpose, and values.

Requirements

• High school diploma or equivalent.
• At least one year of direct banking experience, or two to three years of relevant experience in cash handling, customer service, and sales, or comparable skills.
• Customer-centric approach focused on delivering strong member experiences while maintaining strict confidentiality.
• Excellent interpersonal and communication skills.
• Goal-driven mindset.
• Proficiency with computer software, including Excel, Word, and Outlook.
• Strong attention to detail and organizational skills.
• Ability to focus in a fast-paced environment.
• Ability to maintain a flexible work schedule during normal business hours.
• May be required, at management discretion, to complete federal Mortgage Loan Originator registration within 180 days of request.
• If registered as an MLO, must maintain active registration, meet S.A.F.E. Act requirements, and successfully pass required background checks against the GSA Excluded Parties List, HUD Limited Denial of Participation List, and FHFA Suspended Counterparty Program list.

Responsibilities

• Serve members and provide a positive first impression of the credit union.
• Learn and promote Security Service products and services, including checking and savings accounts, loans, credit cards, and insurance services.
• Build and nurture long-lasting member relationships.
• Offer products and services that meet members’ needs and contribute to their financial success.
• Support sales goals by identifying cross-sell opportunities and educating members about digital services.
• Provide universal service by performing teller and banker functions after cross-training.
• Complete other job-related duties as needed to support the organization’s vision, purpose, and values.
• Travel to and from other branch locations for work and/or training if required.
• If required to register as a Mortgage Loan Originator, maintain active registration and comply with applicable S.A.F.E. Act requirements and background-check requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED