Telephonic Case Manager

Enlyte•UNAVAILABLE, UNAVAILABLE

11d•Remote

About The Position

Enlyte is hiring a full-time Telephonic Case Manager for a flexible work-from-home position that can be located anywhere in the U.S. The position requires an active New York RN license and a Compact RN license. The case manager works with treating physicians and providers, employers, customers, legal representatives, and injured or disabled people to develop and implement treatment plans that support appropriate return to work, cost-effective healthcare, maximum medical recovery, and optimal work and functioning. The role applies case management standards and clinical knowledge of injuries, medications, comorbidities, treatment options, and job duties to guide treatment planning. It includes assessing recovery, coordinating resources and care, supporting practical job-duty modifications, evaluating progress and treatment effectiveness, and independently prioritizing and managing cases. Other duties may include preparing customer status updates and assisting with training or orientation of new staff. The position offers a comprehensive benefits package, including medical, dental, and vision coverage; health savings and flexible spending accounts; life and AD&D insurance; 401(k); tuition reimbursement; and well-being resources. Additional listed perks include 24 days of paid vacation and holidays in the first year, sick days, home-office equipment, an Employee Assistance and Referral Program, and workers’ compensation case-management training. Expected annual base pay is $74,000–$86,000, depending on factors including skills, experience, education, and geographic market.

Requirements

Associate degree or bachelor’s degree in nursing or a related field.
Active Registered Nurse (RN) license in good standing; the job description also specifically requires a New York RN license and a Compact RN license.
URAC-recognized case-management certification, such as CCM, CDMS, CRC, CRRN, COHN, COHN-S, RN-BC, ACM, CMAC, or CMC.
Ability to effectively advocate recommendations with physicians and providers, employers, and customers.
Ability to work independently.
Basic computer skills, including Excel, Word, and Outlook email.
Proficient grammar, sentence structure, and written communication skills.
Reliable internet access.

Nice To Haves

Two or more years of clinical practice experience preferred.
Workers’ compensation-related experience preferred.

Responsibilities

Apply case management standards of practice with appropriate knowledge, skills, and competency.
Use knowledge of injuries, medications, comorbidities, treatment options and alternatives, and job duties to advise on treatment plans.
Interview injured or disabled people to assess overall recovery and determine whether injuries or conditions are occupational or non-occupational.
Collaborate with treating physicians and providers and use available resources to create and implement individualized treatment plans.
Work with employers and physicians to modify job duties where practical to facilitate an early return to work.
Evaluate and modify case goals based on the person’s improvement and the effectiveness of treatment.
Independently manage workload, prioritize cases, and determine effective case-management approaches.
Prepare status updates for customers.
Assist with training or orientation of new staff as requested.
Perform other duties as assigned.