TELEPHONE OPERATOR

UHS•Wellington, FL

72d•Onsite

About The Position

Wellington Regional Medical Center is a 235-bed, acute care hospital located in Wellington, Florida, owned by a subsidiary of Universal Health Services, Inc. Since 1986, it has provided high-quality healthcare services to Palm Beach County residents. As an accredited community hospital, Wellington Regional is committed to advanced technologies and expanding services to meet community needs. The hospital promotes an environment of compassion, teamwork, innovation, and professional growth, with a mission supported by fair and ethical treatment for all. Service excellence is a core standard, emphasizing guest treatment, professionalism, and teamwork. Safety is a guiding value, aiming for zero preventable harm through learning and a supportive environment where team members can thrive. The organization is committed to caring for one another.

Requirements

High School or GED Diploma preferred.
Minimum of 1 year experience as a PBX operator or related environment preferred, but not necessary.
Willingness to be cross-trained in other areas (Admitting, Business Office, ER).
Excellent verbal and written communication skills, detail oriented and organizational skills required.
Medical Terminology
Basic Computer Knowledge
Filing Skills
Typing Skills

Responsibilities

Assumes responsibility and accountability for the accurate processing of all incoming, outgoing, and interoffice calls.
Operates the hospital PBX system to relay incoming, outgoing, and interoffice calls appropriately.
Performs various hospital communication and clerical duties.
Assists incoming visitors to the appropriate locations.
Willingness to be cross-trained and float to other areas or departments if the need arises.