Telephone Operator (PBX)

Lower Bucks Hospital • Bristol, PA

2d • Onsite

About The Position

The PBX Operator / Receptionist answers the hospital switchboard and overhead pages, greets visitors, and directs people to the appropriate departments. The operator monitors hospital alarms and must be familiar with the policies and procedures for all hospital emergency codes. The role requires the ability to communicate with the population served.

Lower Bucks Hospital is a community hospital in historic Bristol, Pennsylvania, serving the Lower Bucks County region with medical, surgical, and emergency care. It has more than 200 physicians on staff and approximately 700 other employees. The hospital is a member of Prime Healthcare.

Requirements

• High school diploma or equivalent required for new hires effective April 1, 2014.
• Previous experience in an office or receptionist role.
• Effective written and verbal communication and interpersonal skills.
• Ability to multitask and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.

Nice To Haves

• Previous PBX experience.
• Customer service experience.

Responsibilities

• Answer the hospital switchboard and overhead pages.
• Greet people and direct them to the appropriate departments.
• Monitor hospital alarms.
• Know the policies and procedures for all hospital emergency codes.
• Communicate with the population served.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED