Telephone Operator-PD
Catholic Health•Rockville Centre, NY
•Onsite
About The Position
Be the calm, professional voice at the center of hospital communication. As a Telephone Operator, you’ll manage incoming and outgoing calls, respond to emergencies, and help ensure a safe and connected environment for patients, staff, and visitors. Join a mission-driven team at Mercy Hospital, a 375-bed not-for-profit hospital known for compassionate care that treats the whole person: body, mind, and spirit.
Requirements
- High school diploma or equivalent (required)
- Strong verbal communication and multitasking skills (required)
Nice To Haves
- Switchboard experience (preferred)
Responsibilities
- Operate the Avaya switchboard to handle all calls promptly and professionally
- Monitor hospital codes, alarms, and safety systems
- Activate beepers and emergency notifications as needed
- Maintain confidentiality and accuracy with patient information
- Support telecommunications operations and assist with additional duties as needed
- Represent the hospital with a professional demeanor and appearance
Benefits
- Competitive pay with shift differentials
- Flexible scheduling
- Supportive, team-oriented environment
- Opportunities to gain experience and grow within the organization
- Generous benefits packages
- Generous tuition assistance
- A defined benefit pension plan
- A culture that supports professional and educational growth
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
