TELEPHONE OPERATOR - PRN

UHS • Denison, TX

1d • Onsite

About The Position

The Telephone Operator handles emergency calls and codes. Responds to incoming calls in a timely manner, directs caller to appropriate line demonstrating smooth, clear, and courteous professional communication practices.

Requirements

• Requires at least 1 year of PBX or customer service experience requiring extensive phone work.
• Reading and numerical competency.
• Requires the ability to fluently speak and understand English.
• Must have the ability to perform calmly, competently and quickly in emergency situations.
• Ability to clearly articulate applicable information in a calm, competent and expeditious manner.
• Able to consistently handle stressful situations with professionalism and utilizes sound judgement.
• Must have excellent keyboard/computer skills.

Nice To Haves

• Previous hospital experience strongly preferred.
• hospital experience preferred.

Responsibilities

• Handles emergency calls and codes.
• Responds to incoming calls in a timely manner.
• Directs caller to appropriate line demonstrating smooth, clear, and courteous professional communication practices.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed