Telemetry Tech - Harrisburg Hospital

UPMC•Harrisburg, PA

11h

About The Position

The Telemetry Tech provides continuous cardiac monitoring for patients on telemetry. The role interprets cardiac rhythms, recognizes basic arrhythmias, reports changes outside established parameters promptly, and responds to urgent and emergency situations within established guidelines. The technician maintains patient monitor records and obtains and reports accurate patient data in a timely, detail-oriented manner to support safe patient care. The position also supports nursing units with minor telemetry troubleshooting, maintains and performs routine upkeep of telemetry equipment, and keeps the Telemetry Operations Center (T.O.C.) clean, safe, supplied, and organized. The technician communicates effectively with patients, families, physicians, nursing staff, and other disciplines; provides appropriate shift handoffs; handles information confidentially; and contributes to service excellence and quality improvement.

Requirements

High school graduate or completion of a G.E.D.
Complete a Telemetry/Arrhythmia Course within three months of hire.
Ability to concentrate on multiple monitors for an extended period.
Ability to interpret cardiac rhythms of patients on in-house telemetry.
Ability to respond to and communicate emergency situations.
Excellent customer service skills.
Basic computer skills.
Act 34 clearance.

Responsibilities

Provide continuous cardiac monitoring for patients on telemetry.
Interpret cardiac rhythms of patients on in-house telemetry, identify normal rhythms and recognize basic arrhythmias.
Immediately report changes outside stated parameters to the appropriate nursing unit.
Respond to urgent and emergency situations within established guidelines and inform responsible persons when emergencies occur.
Maintain and update each patient monitor record consistently and in a timely manner.
Obtain accurate patient data and report findings promptly with attention to detail.
Provide safe patient care and respond appropriately to delegated duties.
Instruct nursing-unit staff in troubleshooting minor problems, such as lead placement.
Provide routine maintenance to telemetry equipment and troubleshoot minor equipment problems.
Maintain a clean and safe T.O.C. by establishing routine cleaning schedules.
Deliver correct telemetry reports to the appropriate nursing units and file patient documents on the correct charts.
Acquire and maintain supplies; stock and organize the T.O.C.
Maintain effective written and oral inter- and intra-departmental communication, including effective patient-information handoffs to the next shift.
Interact positively and respectfully with patients, families, physicians, nursing staff, and other disciplines; remain approachable and team oriented.
Identify personal learning needs and set education goals.
Remain aware of unit quality-improvement issues and contribute appropriately.
Demonstrate awareness of cultural diversity, value patients’ perceptions of care, and meet customer needs.
Handle information confidentially and demonstrate service excellence by responding responsibly, sensitively, accurately, promptly, in a coordinated manner, and thoroughly.
Promote a positive image and refrain from participating in gossip.
Identify problems and seek resources to resolve issues within the technician’s control.