Telemetry Tech

Sutter Health•Antioch, CA

About The Position

The Telemetry Tech provides clerical support to an assigned nursing unit and physician staff as part of a customer-focused, service-oriented team, working in a confidential environment. The role is trained and/or certified in basic cardiac monitoring and continuously observes cardiac rhythms throughout the department, reporting changes to appropriate healthcare staff. Responsibilities also include chart and forms management, data collection, order and results processing, admissions, discharges and transfers, and departmental communications as required. The employee follows applicable local, state and federal regulations, codes, policies and procedures to protect privacy and safety.

Requirements

High school diploma or GED.
BLS-Basic Life Support Healthcare Provider certification within 30 days.
Within 30 days, obtain EKG certification, CCT (CCI), or CRAT (CCI); alternatively, demonstrate understanding of the heart's electrical system and the ability to differentiate EKG rhythms by successfully passing competency testing within eight weeks, as determined by the hiring manager. Department-specific exceptions and requirements apply.
One year of recent relevant experience.
Demonstrated knowledge of basic patient care skills, medical terminology, views and equipment.
Ability to recognize emergency situations and take appropriate action.
Written and verbal communication skills for communicating with team members, supervisors, patients and other personnel.
Advanced knowledge of computer applications such as Microsoft Office Suite (Word, Excel and Outlook), electronic health records, EPIC and related information systems.
Ability to interpret data and instructions in written, oral, diagram or schedule form.
Ability to prioritize assignments and work within standardized policies and procedures to meet objectives and deadlines.
Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
Ability to identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.

Responsibilities

Provide clerical support to the assigned nursing unit and physician staff.
Continuously observe department cardiac rhythms and report changes to appropriate healthcare staff.
Manage charts and forms and collect data.
Process orders and results.
Process admissions, discharges and transfers, and departmental communications as required.
Follow regulations, codes, policies and procedures to ensure privacy and safety.
Protect each patient's protected health information.