2026 Telecommunicator I-911 Dispatcher

Oldham County Fiscal Court • LaGrange, IN

12h • Onsite

About The Position

Entry level position. Receives and dispatches emergency and non-emergency request for police, fire, ambulance service, coroner and animal control using telephone, two way radio, and various computer systems.

Requirements

• Knowledge of Database software; Internet software; Microsoft Office including Excel, Word and Outlook.
• Ability to develop and maintain proficiency with custom software packages that are unique to the center.
• Knowledge of, or the ability to learn the geography of the county and surrounding jurisdictions.
• Ability to type 30 wpm.
• Ability to speak clearly and distinctly.
• Ability to hear and listen effectively.
• Ability to analyze situations and react swiftly and rationally in high stress situations utilizing appropriate methodology and resources.
• Good written and verbal communications skills.
• Must be able to work shift work, weekends, and holidays.
• Must submit to a pre-employment polygraph examination, drug screen, hearing screening and suitability screening.
• Must attend and successfully complete State mandated certification programs within department established time frame.

Responsibilities

• Receives emergency and non-emergency telephone calls requesting police, fire or ambulance service using a multi-line phone system.
• Through caller interrogation, determines the nature of request for service, establishes and assigns response priority, and determines appropriate number of units to be dispatched.
• Provides pre-arrival instructions to callers as necessary.
• Enters information into Computer Aided Dispatch System.
• Operates two-way radio system to coordinate information and track response activity for police, fire and ambulances as necessary.
• Monitors radio traffic from other jurisdictions.
• Monitors and responds to message traffic from the National Crime Information Center (NCIC, and the Law Information Network of Kentucky (LINK).
• Performs related work as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED