Telecom MSP Project Manager – Remote

AireSpring•Dallas, TX
•$50,000 - $60,000•Remote

About The Position

Spectrotel and AireSpring are seeking mid-level and senior-level Project Managers to lead the delivery of complex telecommunications and managed services projects. The role is suited to professionals with telecom industry experience and a record of managing infrastructure initiatives in fast-paced, results-driven environments. Project Managers oversee end-to-end project delivery, lead cross-functional teams, coordinate with carrier partners, and ensure projects meet schedule, budget, and quality expectations. Projects include infrastructure implementations such as Ethernet, SD-WAN, GPON, and firewalls across multiple customer sites. Senior Project Managers take on larger and more complex initiatives, manage strategic carrier and executive relationships, communicate with C-level stakeholders, and mentor other project managers. The position also involves developing project plans and budgets, monitoring project risks and performance, communicating with customers and leadership, maintaining project documentation, and improving project management processes and systems.

Requirements

  • Mid-level Project Manager: 1–3 years of experience in project management, project coordination, or operations roles within telecommunications or managed services.
  • Senior Project Manager: 7+ years of progressive experience in project management, program management, or senior operations roles within telecommunications or managed services.
  • Experience with telecom and network infrastructure projects, including Ethernet, SD-WAN, GPON, and firewall deployments.
  • Experience coordinating with carriers on circuit ordering, provisioning, and service implementations.
  • Ability to manage project budgets, resources, and timelines.
  • Experience managing multiple vendors and carrier timelines across concurrent, high-priority projects.
  • Proficiency with project management tools, ticketing systems, and business intelligence or reporting platforms.
  • Strong leadership skills and ability to direct cross-functional teams.
  • Strong stakeholder management skills.
  • Excellent organizational skills and attention to detail in complex environments.
  • Superior written and verbal communication skills, including presenting to leadership and customers.

Nice To Haves

  • Project Management Professional (PMP) or similar certification.
  • Experience managing multi-site, enterprise-level business connectivity projects.
  • Deep knowledge of telecom ordering processes, including ASR/LSR concepts and carrier provisioning workflows.
  • Experience with Agile or hybrid project management methodologies.
  • Experience in vendor management and contract negotiation.
  • Track record of delivering projects ahead of schedule or under budget.

Responsibilities

  • Lead multiple concurrent telecommunications and managed services projects from initiation through completion and closeout.
  • Oversee infrastructure projects, including Ethernet, SD-WAN, GPON, and firewall implementations across multiple customer sites.
  • Direct internal engineering, operations, and service delivery teams; assign tasks, monitor progress, and maintain accountability for milestones and deliverables.
  • Coordinate with major telecom carriers, including AT&T, Lumen/CenturyLink, and Verizon, to expedite circuit orders and resolve issues.
  • Manage carrier relationships strategically, negotiate terms, and handle escalations.
  • Develop and maintain project plans, budgets, resource allocations, and risk mitigation strategies.
  • Establish and track KPIs, project metrics, and success criteria, and report progress to leadership and customers.
  • Identify and manage risks, dependencies, and scope changes, implementing corrective actions as needed.
  • Serve as the primary point of contact for customer communications, provide updates, and manage stakeholder expectations.
  • Communicate with and manage expectations at the C-level.
  • Manage project budgets, track expenses, and control costs throughout the project lifecycle.
  • Maintain project documentation, lessons learned, and best practices to support organizational knowledge and continuous improvement.
  • Mentor and coach project managers.
  • Optimize project management processes and systems and implement improvements to efficiency and delivery quality.

Benefits

  • Competitive compensation and benefits package.
  • Opportunity to lead high-visibility projects with direct executive and customer exposure.
  • Opportunity to work alongside experienced technical, engineering, and operations teams.
  • Opportunity to shape and improve project management processes and grow a career, with mentorship from senior project managers.
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