Sales Manager, MSP

NinjaOne•Austin, TX

2d•Hybrid

About The Position

NinjaOne is seeking an experienced Sales Manager to lead its MSP sales team and develop and scale go-to-market strategies for MSP prospects. The role guides a team of Account Executives with product expertise and sales acumen, and works with senior sales leadership, product, engineering, field teams, and customers to drive sales strategies across the NinjaOne platform. The position requires technical knowledge, sales strategy, and business leadership to support the company’s growth. The position is hybrid in Austin, Texas, with office attendance three days per week (Monday, Tuesday, and Thursday). The manager leads and develops the team, supports sales efforts and deal closing, and coordinates pipeline reporting and sales processes. NinjaOne provides a Unified IT Operations Platform for endpoint management, autonomous patching, backup, and remote access. The company reports serving nearly 40,000 customers in more than 140 countries and maintaining a 98% customer satisfaction score for more than five years. The company describes its community as collaborative, kind, and curious, and emphasizes its values of Curiosity, Integrity, Kindness, Humility, and Builders.

Requirements

2–3 years of proven sales leadership experience.
3+ years of successful B2B sales experience in a SaaS model focused on selling to MSPs.
Consistent track record of exceeding quota as an individual contributor.
Proven track record of successfully managing a sales team.
Ability to liaise with and motivate individuals at all levels.
Experience working with multiple teams and stakeholders, from individual contributors to senior executives across internal and external teams.
Experience managing and improving sales KPIs.
Experience hiring, developing, and retaining talent.
Excellent communication and influence skills, with the ability to build cross-functional relationships.
Highly organized, with the ability to manage multiple projects concurrently.
Flexible and able to adapt to change and guide a team through change.
Polished verbal and written communication skills, with the ability to adapt to multiple audiences.
Authentic customer-service mindset and commitment to the experience created by the team.
Commitment to the company’s values of Curiosity, Integrity, Kindness, Humility, and Builders.

Nice To Haves

Bachelor’s degree preferred.
Salesforce enthusiasm and experience using data to support team success.
Experience with Salesloft and other sales tools.

Responsibilities

Lead and inspire the Mid-Market sales team to achieve exceptional quota attainment.
Hire, train, and manage Account Executives focused on generating new revenue.
Develop and execute sales strategies to close business and guide the team to success.
Develop each team member’s sales, product, and industry skills.
Coordinate, direct, and monitor the team’s pipeline by tracking and reporting weekly activities.
Work with the leadership team to create strategies and processes for driving new business.
Provide support and direction for the team’s sales efforts, strategize with team members in their territories, and help close deals.
Motivate team members through creative incentives.
Perform other duties as needed.