Telecom Enterprise Solution Architect

Infosys • Tampa, FL

7h

About The Position

In the assigned Job Role of Architecture Consultant 3, the Telecom Enterprise Solution Architect serves as an enterprise functional architecture leader focused on telecom OSS/BSS and end-to-end Service Fulfillment/Configuration (SFC) business flows. The role covers functional decomposition and cross-application orchestration involving inventory, ordering, provisioning, and migration. It develops and reviews solution architectures that meet business goals and produce scalable, reliable, and maintainable application designs.

The role gathers information through client stakeholder workshops and interviews to create functional and non-functional business requirements. It evaluates technologies, tools, and platforms; designs integration strategies across systems; resolves technical challenges through build, deployment, and support; and advises development teams, clients, and internal stakeholders. It also identifies system risks and optimization opportunities, maintains a comprehensive knowledge base, and contributes architectural expertise to proposals and RFPs.

The position is part of Infosys Engineering, which focuses on product-centric value delivery, data-first engineering and value-stream management, and the use of AI, machine learning, and predictive analytics to improve delivery and accelerate time to market. The position may require relocation and/or travel to the work or project location. Infosys does not provide immigration sponsorship for this role, now or in the future.

Requirements

• Bachelor’s degree or foreign equivalent from an accredited institution; three years of progressive experience in the specialty may be substituted for each year of education.
• Candidates must be authorized to work in the United States for any employer without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role now or in the future.

Nice To Haves

• Telecom OSS/BSS experience.
• Enterprise Functional Architecture experience.
• Service Fulfillment experience.
• Inventory experience.
• Order Management experience.
• Provisioning and Activation experience.
• API and integration experience.
• Expertise designing and reviewing solution architectures aligned with business goals.
• Strategic ability to align technical solutions with business goals and market trends.
• Ability to engage effectively with clients and internal teams and build productive relationships.
• Passion for mentoring and fostering knowledge sharing.

Responsibilities

• Create business requirement documents covering functional and non-functional requirements based on information gathered through workshops and interviews with client stakeholders.
• Review, propose, and develop solution architectures, ensuring application designs align with the proposed framework and are scalable, reliable, and maintainable.
• Assess and recommend technologies, tools, and platforms for implementation to meet business requirements.
• Review technical solutions and develop strategies for integration with different technologies and systems to support seamless communication and data flow.
• Resolve complex technical challenges during build, deployment, and support, while promoting reusable frameworks and artifacts.
• Provide specialized insights to development teams and build collaborative relationships with clients and internal teams to support successful project execution.
• Identify potential risks in the system landscape, monitor system performance, and recommend optimization initiatives aligned with business requirements and long-term objectives.
• Establish and maintain a comprehensive knowledge base so important information is systematically recorded and readily available.
• Contribute architectural insights to proposals and RFPs to support successful delivery of proposed solutions.
• Provide architectural insights that strengthen solution proposals and support successful delivery.
• Proactively drive initiatives for smooth project execution and transition.
• Mentor others and foster a knowledge-sharing culture.

Benefits

• Medical, dental, vision, and life insurance.
• Long-term and short-term disability coverage.
• Health and dependent care reimbursement accounts.
• Accident, critical illness, hospital indemnity, and legal insurance.
• 401(k) plan and contributions dependent on salary level.
• Paid holidays and paid time off.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior