Telecom Enterprise Solution Architect

Infosys • Tampa, FL

8h

About The Position

In the assigned role of Architecture Consultant 3, the Telecom Enterprise Solution Architect develops and reviews solution architectures for telecom OSS functional architecture, with a focus on end-to-end Service Fulfillment/Configuration (SFC) business flows. The position covers functional decomposition, cross-application orchestration, inventory, ordering, provisioning, and migration. The architect gathers client stakeholder input through workshops and interviews, translates it into functional and non-functional requirements, and recommends suitable technologies, tools, and platforms to meet business needs.

The role works with development teams, clients, and internal stakeholders to address technical challenges across build, deployment, and support, promote reusable frameworks and artifacts, identify system risks, and recommend performance improvements. It also contributes architectural insights to proposals and RFPs, supports project execution and transitions, and maintains a comprehensive knowledge base. The position is part of Infosys Engineering, which emphasizes data-first engineering and value-stream management, using technologies such as AI, ML, and predictive analytics to improve delivery and accelerate time to market. Relocation and/or travel to the work or project location may be required. Infosys does not provide immigration sponsorship for this role.

Requirements

• Telecom OSS functional architecture leadership experience focused on end-to-end Service Fulfillment/Configuration (SFC) business flows.
• Experience with functional decomposition and cross-application orchestration.
• Experience or expertise covering inventory, ordering, provisioning, and migration.
• Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
• Authorization to work in the United States for any employer without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship now or in the future.
• Willingness to relocate and/or travel to the work or project location if required.

Nice To Haves

• Telecom OSS/BSS expertise.
• Enterprise Functional Architecture expertise.
• Service Fulfillment expertise.
• Inventory expertise.
• Order Management expertise.
• Provisioning and Activation expertise.
• API and integration expertise.

Responsibilities

• Create business requirements documents covering functional and non-functional requirements based on workshops and interviews with client stakeholders.
• Review, propose, and develop solution architectures that align application design with the proposed framework and are scalable, reliable, and maintainable.
• Assess and recommend technologies, tools, and platforms for implementation to meet business requirements.
• Review technical solutions and develop integration strategies for different technologies and systems to ensure seamless communication and data flow.
• Resolve complex technical challenges during build, deployment, and support, while promoting reusable frameworks and artifacts.
• Provide specialized insights to development teams and build collaborative relationships with clients and internal teams to support successful project execution.
• Identify potential risks in the system landscape, monitor system performance, and suggest optimization initiatives aligned with business requirements and long-term objectives.
• Establish and maintain a comprehensive knowledge base so important information is recorded and readily available.
• Contribute architectural insights to proposals and RFPs to support successful delivery of proposed solutions.
• Provide architectural guidance for end-to-end Service Fulfillment/Configuration business flows, including functional decomposition, cross-application orchestration, inventory, ordering, provisioning, and migration.
• Proactively drive initiatives that support smooth project execution and transition.
• Mentor others and foster a knowledge-sharing culture.

Benefits

• Medical, dental, vision, and life insurance.
• Long-term and short-term disability coverage.
• Health and dependent care reimbursement accounts.
• Accident, critical illness, hospital indemnity, and legal insurance.
• 401(k) plan and contributions dependent on salary level.
• Paid holidays and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior