Telecom Engineer
About The Position
The Telecom Engineer installs, maintains, and troubleshoots telecommunications systems, particularly Avaya, Cisco, and Nortel technologies, to support seamless communication throughout the hospital. The role requires technical expertise, attention to detail, and quick responses to emergency situations. The engineer works independently with minimal oversight on critical matters, exercises discretion and judgment when evaluating options and making decisions, and prioritizes work and manages time to meet deadlines. Reliable transportation is required to travel between hospitals in the region as needed.
Requirements
- High school diploma or GED; an associate degree in telecommunications, electronics, or a related field is also listed.
- At least 3 years of experience as a Telecom Technician, with specific experience in Avaya, Cisco, or Nortel systems; hospital or healthcare experience is preferred.
- Strong understanding of PBX, VoIP, nurse call systems, paging systems, and structured cabling.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Experience with hospital-specific communication systems, such as nurse call and emergency response systems.
- Understanding of hospital business operations and structure, general requirements in an integrated delivery system, and IT applications in a healthcare environment.
- Open to travel when required.
- Reliable transportation to travel between hospitals in the region as needed.
Nice To Haves
- Relevant certifications such as BICSI, CompTIA Network+, or equivalent.
- Experience with Avaya, Cisco, or Nortel systems in a hospital or healthcare environment.
Responsibilities
- Install, maintain, and troubleshoot telecommunications systems, including Avaya, Cisco, and Nortel technologies.
- Support seamless communication throughout the hospital.
- Respond quickly to emergency situations.
- Independently identify and fulfill responsibilities with minimal oversight, particularly on critical matters.
- Evaluate options, exercise discretion and independent judgment, and make informed decisions.
- Prioritize tasks, manage time efficiently, and consistently meet deadlines.
- Travel between hospitals in the region as needed.
Benefits
- Paid time off
- 401K retirement plan
- Medical coverage
- Dental coverage
- Vision coverage
- Tuition reimbursement
- Voluntary benefit options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
