Telecom Engineer

Prime Healthcare • Evanston, IL

1d • Onsite

About The Position

The Telecom Engineer is responsible for installing, maintaining, and troubleshooting telecommunication systems, particularly Avaya, Cisco, and Nortel technologies, to ensure seamless communications throughout the hospital. The role requires strong technical expertise, attention to detail, and the ability to respond quickly to emergencies. The engineer must independently identify and fulfill responsibilities with minimal oversight, especially on critical matters, and exercise discretion and independent judgment when evaluating options and making decisions. The position also requires prioritizing tasks, managing time efficiently, and consistently meeting deadlines. Reliable transportation is required to travel between hospitals in the region as needed.

Requirements

• High school diploma or GED; an associate degree in telecommunications, electronics, or a related field is also listed.
• At least 3 years of experience as a Telecom Technician, with specific experience in Avaya, Cisco, or Nortel systems; hospital or healthcare experience is preferred.
• Strong understanding of PBX, VoIP, nurse call systems, paging systems, and structured cabling.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Experience with hospital-specific communication systems, such as nurse call and emergency response systems.
• Understanding of hospital business operations and structure, general requirements in an integrated delivery system, and IT applications in a healthcare environment.
• Willingness to travel when required.
• Reliable transportation to travel between hospitals in the region as needed.

Nice To Haves

• Relevant certifications such as BICSI, CompTIA Network+, or equivalent.

Responsibilities

• Install, maintain, and troubleshoot telecommunication systems, including Avaya, Cisco, and Nortel technologies.
• Help ensure seamless communication throughout the hospital.
• Respond quickly to emergency situations.
• Independently identify and fulfill responsibilities with minimal oversight, particularly on critical matters.
• Evaluate options and make informed decisions using discretion and independent judgment.
• Prioritize tasks, manage time efficiently, and meet deadlines.
• Travel between hospitals in the region as needed.

Benefits

• Paid time off
• 401K retirement plan
• Medical coverage
• Dental coverage
• Vision coverage
• Tuition reimbursement
• Voluntary benefit options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED