Telecom Systems Engineer

Velco•Rutland, VT

1d•$90,917 - $127,284

About The Position

The Telecom Systems Engineer plans, designs, implements, maintains, and continuously improves the network infrastructure supporting VELCO’s electric transmission, distribution, and substation systems. The role ensures reliable, secure, and highly available communications for critical utility operations, including SCADA, protective relaying, voice communications, video systems, and Operational Technology (OT) networks. Working closely with IT, Operations, System Protection, Engineering, field personnel, vendors, service providers, consultants, and contractors, the engineer supports communications systems that meet utility reliability, cybersecurity, and regulatory requirements. The position also calls for disciplined documentation and change management, strong analytical and troubleshooting skills, risk evaluation and mitigation, and the ability to manage multiple priorities and deadlines. A thorough understanding of utility grounding, bonding, power systems, and applicable industry standards is required.

Requirements

At least 5 years of experience designing and supporting enterprise telecommunications and network infrastructure.
Experience troubleshooting network and telecommunications issues in mission-critical operations.
Knowledge of SCADA, DNP3, IEC 61850, Modbus, ICCP, and utility communication protocols.
Strong analytical, problem-solving, and troubleshooting skills, including the ability to evaluate risks and implement appropriate mitigation strategies.
Strong documentation and change management discipline.
Ability to balance multiple projects and priorities and meet deadlines through effective time management.
Thorough understanding of utility grounding, bonding, power systems, and applicable industry standards.
Ability to maintain performance in a fast-paced work environment while completing complex analytical work under tight timelines and frequent interruptions.
Eligible applicants must be authorized to work in the United States.
Successful reference check, background check (including social media check), physical examination, and drug screening are conditions of employment.

Nice To Haves

Bachelor's degree in Information Technology, Computer Engineering, Electrical Engineering, or a related field; equivalent education and/or relevant experience may be considered.
Experience with utility communications systems, industrial networking, or critical infrastructure environments.

Responsibilities

Design, implement, maintain, and troubleshoot utility telecommunications infrastructure.
Support SONET, DWDM, OTN, MPLS, and G.8032/Carrier Ethernet.
Configure and maintain routers, switches, and telecommunications equipment.
Monitor network performance, capacity, availability, and reliability.
Develop and maintain network architecture diagrams and telecommunications documentation.
Provide communications support for SCADA, EMS, DMS, OMS, AMI, DER, and other utility operational systems.
Support communications requirements for transmission and distribution substations.
Design and implement network infrastructure upgrades and expansions.
Evaluate emerging technologies and recommend improvements to enhance reliability and performance.
Lead telecommunications and networking projects from planning through implementation.
Engage in vulnerability assessments, security audits, and remediation efforts.
Provide Tier 2 and Tier 3 technical support for network and telecommunications systems.
Participate in after-hours on-call support and emergency restoration activities.
Work with telecom vendors, service providers, consultants, and contractors.
Maintain hardware and fiber circuit inventory records and lifecycle management plans for telecommunications assets.
Participate in the engineering on-call rotation and provide Tier 2/3 support for network and telecom systems.
Assist in Outside Plant activities as needed.