Telco OSS/BSS Lead

Infosys

1d

About The Position

The Telco OSS/BSS Lead is assigned the job role of Technology Project Lead 1 within Infosys Engineering. The role focuses on project delivery, coordinating technical teams and clients, and ensuring work follows SDLC processes and client requirements. Responsibilities include developing timelines, addressing resource discrepancies, monitoring deliverables and quality, contributing to project budgets, and managing scope changes and client approvals. The position also calls for proactive risk management, strong stakeholder relationships, innovative problem-solving, and balancing project economics with strategic priorities. The position may require relocation and/or travel to the work or project location. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role.

Requirements

• Knowledge of Core Java / Java EE.
• Design and architecture knowledge.
• Planning, estimation, scope, and schedule skills.
• Budget, resource, and vendor management skills.
• Project execution, tracking, and reporting skills.
• OSS knowledge.
• Plan and Build experience.
• Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
• Authorization to work in the United States for any employer without employer-based visa sponsorship.

Nice To Haves

• Customer and executive communication.
• Conflict, escalation, and decision management.
• Agile delivery.
• RAID and dependency management.

Responsibilities

• Develop project timelines and proactively identify and address resource discrepancies to support timely completion.
• Act as a liaison between technical teams and clients, facilitating communication through regular meetings and milestone reviews.
• Support the technical team in following SDLC processes and ensure deliverables align with client requirements and specifications.
• Monitor project deliverables across all phases to meet quality benchmarks and stakeholder expectations.
• Contribute to project budgets aligned with scope, strategy, and key deliverables.
• Identify scope alterations and new client requests; support effort estimation, obtain necessary approvals, and secure client sign-offs.
• Manage risks proactively to support uninterrupted delivery.
• Build collaborative stakeholder relationships through effective communication.
• Anticipate challenges and deliver innovative solutions.
• Balance project economics with strategic priorities.

Benefits

• Medical, dental, vision, and life insurance.
• Long-term and short-term disability coverage.
• Health and dependent care reimbursement accounts.
• Accident, critical illness, hospital indemnity, and legal insurance.
• 401(k) plan and contributions dependent on salary level.
• Paid holidays and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager