Telco OSS lead

Infosys•Atlanta, GA

About The Position

In the assigned role of Technology Project Lead 2, you will lead technology projects aligned with business goals, collaborating with stakeholders to support efficient delivery. You will build and maintain client relationships, provide regular updates, and ensure transparency and alignment. The role includes improving processes and delivery practices, identifying and mitigating risks, managing estimates and budget performance, and optimizing resource allocation. You will also support technical and commercial proposal preparation, manage changes to scope and client requirements, and ensure that changes are estimated, approved, and reflected in contracts. Responsibilities include contributing to resource planning, conducting performance appraisals, and facilitating professional development. The role calls for strategic project delivery, strong problem-solving and project economics skills, effective relationships with mid- and senior-level client stakeholders, and leadership that fosters team growth and a culture of learning and innovation. The position is within Infosys Engineering, which focuses on product-centric value delivery through innovative engineering solutions. Its data-first approach to engineering and value-stream management uses AI, machine learning, and predictive analytics to provide visibility, improve delivery processes, and accelerate time to market. A bachelor’s degree or foreign equivalent from an accredited institution is required; three years of progressive experience in the specialty may be substituted for each year of education. The position may require relocation and/or travel to the work or project location. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role now or in the future.

Requirements

  • Experience with Telecom OSS/BSS.
  • Experience with Java.
  • Technical project management experience.
  • Experience with SDLC.
  • Experience with AI.
  • Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
  • Authorization to work in the United States without employer-based visa sponsorship.

Nice To Haves

  • Work experience in the Network Service Assurance domain.

Responsibilities

  • Define project objectives and scope in alignment with business goals and collaborate with stakeholders to support efficient delivery.
  • Build and maintain client relationships, providing regular updates to ensure alignment and transparency.
  • Review project deliverables and incorporate innovative methodologies and tools to drive process improvement.
  • Identify project risks and implement mitigation strategies.
  • Develop and run project estimates, monitor budget performance, and optimize resource allocation.
  • Support preparation of technical and commercial proposals in line with client needs and organizational capabilities.
  • Participate in resource allocation planning, conduct performance appraisals, and facilitate professional development.
  • Manage scope changes and develop client requirements, ensuring appropriate estimation, approval, and contractual updates.

Benefits

  • Medical, dental, vision, and life insurance.
  • Long-term and short-term disability coverage.
  • Health and dependent care reimbursement accounts.
  • Accident, critical illness, hospital indemnity, and legal insurance.
  • 401(k) plan and contributions dependent on salary level.
  • Paid holidays and paid time off.
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