Teen Connections Coordinator

Boys & Girls Clubs of The Sioux Empire•Sioux Falls, SD

About The Position

The Teen Connections Coordinator develops and maintains meaningful connections with youth, families, school personnel, and community partners to support youth development. The role ensures successful program implementation and long-term operations, fosters engagement, and provides resources to help youth achieve academic and personal success. The Coordinator manages daily operations, supervises staff, enhances programming, tracks outcomes, and maintains compliance with organizational and regulatory guidelines. The position reports to the Senior Director of Operations – Teen Program and has two direct reports: Teen Site Coordinator and Teen Development Specialist. The job is classified as non-exempt. Work hours vary according to Teen Program needs, and availability between 8:30 AM and 8:00 PM is required, with flexibility as programming demands change. The work is primarily indoors with minimal outdoor work; extreme summer and winter temperatures may be encountered. The role may involve exposure to communicable diseases and the physical activities described in the posting.

Requirements

An associate or bachelor’s degree in education, youth development, nonprofit management, social work or human services, business administration, or a related field; experience may be considered in place of formal education.
Must be at least 21 years old and have a valid driver’s license.
At least two years of experience managing youth programs.
Valid CPR certification, or the ability to obtain and maintain CPR certification within 90 days of employment.
Strong interpersonal, verbal communication, and presentation skills.
Time-management skills and a demonstrated ability to meet deadlines.
Ability to take initiative, prioritize duties, and work independently and as part of a team.
Problem-solving and conflict-resolution abilities.
Availability between 8:30 AM and 8:00 PM, with flexibility to adjust work hours as programming demands change.
Ability to perform the physical activities described, including frequent lifting of objects under 20 pounds and occasional lifting of items up to 75 pounds.

Nice To Haves

Experience managing youth programs in a nonprofit setting is preferred.

Responsibilities

Ensure teen programs comply with state, federal, and BGCA requirements and internal policies.
Provide leadership, guidance, and supervision to youth, staff, and volunteers while maintaining a staff-to-youth ratio of 1:20.
Model positive behavior and effective communication with youth.
Schedule staff, conduct performance evaluations, and provide professional development opportunities.
Support the development and implementation of behavioral policies and disciplinary procedures.
Coordinate the planning, preparation, and serving of meals and snacks, including required reporting.
Maintain facility safety protocols, conduct safety assessments, and carry out required drills.
Communicate program successes and challenges to leadership.
Collaborate with school personnel to identify youth needs and determine appropriate interventions and support.
Engage with families to understand concerns and needs, and identify and provide assistance with attendance, basic needs, social-emotional well-being, and academic support.
Coordinate and deliver services to students and families, provide direct academic and basic-needs assistance, lead family engagement events, and offer educational opportunities for families.
Collect, report, and analyze student data to monitor progress and impact.
Work with the Programming and Quality department on program planning, development, implementation, and assessment.
Coordinate afterschool and summer program enhancements with the CLC, including mentoring programs.
Facilitate regular communication between school-day and afterschool staff.
Identify students needing academic enrichment and provide resources such as tutoring.
Plan transportation and field trip schedules in compliance with traffic regulations and safety policies.
Participate in leadership meetings and represent the organization in community collaborations.
Attend staff meetings and trainings as required.
Drive vehicles according to transportation schedules.
Communicate clearly and promptly with stakeholders.
Perform additional duties assigned by the Senior Director of Operations – Teen Program and senior leadership.