Technology Workforce Optimization Lead

Northern Trust • Chicago, IL

6d

About The Position

Northern Trust’s Strategic Spending and Productivity practice within Global Technology Services develops and executes initiatives to improve productivity and efficiency across the Technology function. The team works collaboratively with senior corporate and IT leaders to identify opportunities, quantify expected returns, and help teams deliver outcomes.

The Technology Workforce Optimization Lead advances optimization of Northern Trust’s employee (partner) workforce. Based in the Technology organization, the role collaborates with Technology teams, Human Resources, Procurement, and Finance to align labor initiatives with organizational objectives, reduce reliance on contractors, and implement process enhancements that strengthen efficiency and compliance. The role may also contribute to other projects aimed at optimizing Technology investments.

The successful candidate facilitates regular reviews with Technology leaders, monitors workforce composition and progress in implementing organizational designs, and brings strategic thinking and expertise in program management and vendor management. The position calls for strong communication, analytical, stakeholder, organization, and facilitation skills, as well as the ability to present to senior executives and drive projects to completion.

Requirements

• Bachelor’s degree in Business or Technology.
• At least 8 years of work experience.
• Ability to work across multiple stakeholders in a fast-paced, high-performing environment.
• Ability to structure work independently and meet deadlines.
• Strong analytical skills.
• Excellent oral and written communication skills.
• Conversant in Agile development practices.
• Strong organization and facilitation skills.
• Project management fundamentals.
• Comfort presenting to senior executives.
• Understanding of the software development lifecycle and broad technology concepts.
• Ability to listen thoughtfully and influence others.
• Strong personal integrity and desire to drive projects to completion.
• Ability to identify issues and recommend solutions.
• Applicants must be authorized to work in the U.S. without current or future employment-based visa sponsorship.

Nice To Haves

• Graduate degree.
• Prior experience working in consulting and/or strategy.
• Experience in financial services or technology organizations.

Responsibilities

• Lead strategic initiatives to drive productivity, improve quality, and increase efficiency across Technology, including workforce strategy, IT automation, process improvement, financial strategy, and data and analytics strategy.
• Refine organizational designs as business conditions evolve.
• Define and monitor team execution plans.
• Identify inefficiencies, propose improvements, and establish appropriate monitoring and data.
• Use data-driven approaches to analyze and solve problems across technology areas.
• Build relationships and improve transparency among stakeholders.
• Produce high-quality deliverables and manage expectations and deadlines to achieve strong outcomes.
• Facilitate regular reviews with Technology leaders and monitor workforce composition and implementation progress for organizational designs.

Benefits

• Retirement benefits, including a 401(k) and pension.
• Health and welfare benefits, including medical, dental, vision, spending accounts, and disability benefits.
• Paid time off.
• Parental and caregiver leave.
• Life and accident insurance.
• Other voluntary and well-being benefits.
• Discretionary bonus program that may include an equity component.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior