Technology Utilization Representative
About The Position
The Construction Technology Utilization Representative leads adoption, activation, and utilization of Caterpillar construction technology solutions across an assigned region. This customer-facing field role requires technical credibility, product knowledge, and the ability to influence dealers and customers through complex discussions to achieve measurable productivity, safety, and business outcomes. The technology portfolio includes Cat Grade, Payload, Cat Command, Detect, VisionLink, and other productivity- and safety-enabled technologies. The position is located in North Carolina and covers a territory that includes four Caterpillar dealers. Travel of 50% or more within the assigned territory is required. Domestic relocation assistance is available. A company vehicle and cell phone stipend are provided.
Requirements
- Ability and willingness to travel 50% or more within the assigned territory.
Nice To Haves
- Customer-facing experience in the construction industry.
- Experience growing or supporting new and expanding construction technology portfolios with dealers and customers.
- Ability to work independently, influence without authority, and navigate complex dealer and customer discussions in fast-paced, ambiguous environments.
- Strong customer focus and ability to connect dealer needs, customer outcomes, and Caterpillar strategy.
- Working knowledge of value selling and ability to translate technology solutions into measurable productivity, safety, and business benefits.
- Solid technical aptitude and working knowledge of Caterpillar products, construction applications, and CI technology solutions.
- Strong leadership presence, organizational, analytical, and communication skills.
Responsibilities
- Grow adoption of Caterpillar productivity and safety technology solutions in alignment with Technology Growth targets and future business priorities.
- Increase VisionLink Productivity and Safety activations, ensuring technology-enabled machines are activated, retained, and delivering measurable customer value.
- Drive customer technology utilization through onboarding, training, and ongoing support that improves productivity and safety outcomes.
- Build trusted dealer and customer relationships while challenging the status quo to strengthen adoption, satisfaction, and long-term retention.
Benefits
- Medical, dental, and vision benefits
- Paid time off plan, including vacation, holidays, and volunteer time
- 401(k) savings plans
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Health Lifestyle Programs
- Employee Assistance Program
- Voluntary Benefits and Employee Discounts
- Career Development
- Incentive bonus
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
- Domestic relocation assistance
- Company vehicle
- Cell phone stipend
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
