Technology Trainer

Blackstone Valley Comm • Pawtucket, RI

12d • Onsite

About The Position

In partnership with team members, and in accordance with standardized training schedules and in line with the overall strategic and project-based plans in the organization, the Technology Trainer is responsible to interact directly with the providers and support staff to design, configure, test, train, implement and support the use of clinical and operational technologies. The Technology Trainer is responsible for assisting in the development of clinical and operational technologies training materials and related workflow and course documentation, development and implementation of related policies and procedures and continuance of ongoing structured training delivery such as on-boarding, upgrades, new technology and refresher courses.

Requirements

• Associate or Bachelor degree in related field required or relevant certifications in standard operational software (MS Office) and clinical information systems
• Minimum of 3-5 years EHR experience required
• Previous EHR/PM training experience required
• Proficiency using EHR/PM software systems required; super-user experience is strongly preferred
• Ability to effectively present information to groups and individuals through verbal and written formats required
• Working knowledge of workflows required
• Proficiency in medical terminology required
• Microsoft Office skills that include, Word, Excel, Outlook, and Power Point required
• Reliable transportation required
• Cultural sensitivity necessary to work with a diverse patient and staff population required
• Ability to work independently and collaboratively required
• Knowledge of computers and electronic medical records required
• Strong communication skills, both verbal and written required

Nice To Haves

• Bilingual ability in English and Spanish, Portuguese or Creole speaking abilities preferred

Responsibilities

• Interact directly with providers and support staff to design, configure, test, train, implement and support the use of clinical and operational technologies.
• Assist in the development of clinical and operational technologies training materials and related workflow and course documentation.
• Develop and implement related policies and procedures.
• Deliver ongoing structured training such as on-boarding, upgrades, new technology and refresher courses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree