Technology Trainer

White & Williams•Philadelphia, PA

6d•Onsite

About The Position

Philadelphia office of White and Williams LLP, a large multi-practice law firm, is seeking a dynamic technology trainer with strong customer service skills. In-depth knowledge of MS office and iManage essential. GenAI like MS365 Copilot experience a plus. Law firm experience and creating eLearning a plus. Duties will include conducting instructor-led training via classroom, one-on-one, and webinar, writing course outlines and reference materials, and periodic travel to outer offices which may include traveling with computer equipment and setup. Position requires exceptional interpersonal skills, good troubleshooting skills, attention to detail, and the ability to work as a team member. We offer a competitive salary and benefits package, as well as a professional environment. EOE/M/F/D/V

Requirements

5 - 7 Years' software training experience
4 Year-degree
Software training experience
Exceptional interpersonal skills
Willingness to travel to regional offices (MD, DE, PA, NJ, NYC, CONN, RI, MASS)

Nice To Haves

In-depth knowledge of MS office and iManage
GenAI like MS365 Copilot experience
Law firm experience
Creating eLearning
Good troubleshooting skills
Attention to detail
Ability to work as a team member

Responsibilities

Conducting instructor-led training via classroom, one-on-one, and webinar
Writing course outlines and reference materials
Periodic travel to outer offices which may include traveling with computer equipment and setup