Technology Technician

Keolis America • Leesburg, VA

7d • Onsite

About The Position

This role involves repairing electronic equipment and revenue collection equipment on transit coaches. The technician will be responsible for diagnosing and repairing various components, completing warranty paperwork, and collaborating with internal teams and external vendors. A strong emphasis is placed on safety, attention to detail, and the ability to work independently and as part of a team. The position requires flexibility to work in a 24/7 environment and a commitment to Keolis' safety and environmental policies.

Requirements

• Five 5 years’ experience of directly related work.
• High school diploma or equivalent (GED).
• Valid Virginia CDL (A or B) with Passenger and Air Brake endorsements; REQUIRED.
• Repairing electronic equipment and revenue collection equipment as required.
• Repairs may include, but not limited to, coach fare box, receivers, vaults, and ticket vending machines, camera system and varies electronic components throughout the coach. This could also include card reader, bill transports, coin mechanisms, and other types of equipment.
• Completing paperwork needed to initiate the warranty process.
• Tracking and reviewing repair information from files; investigating repetitive problems or existing fleet defects on parts under warranty.
• Working with Management, Maintenance Supervisors, Operations Supervisors, Dispatch, and Coach Operators in repairing revenue collection equipment and electrical problems.
• Evidence of a "safety first" attitude.
• Must have computer skills for the ability to diagnose all technology bases sub-components of transit coaches.
• Must have ability to understand and follow schematics.
• Intermediate level computer skills (including Microsoft applications).
• Customer-focused attitude, with high level of professionalism and discretion.
• Ability to maintain strict confidentiality, establish trust and credibility, and act with complete integrity.
• Detail-oriented, resourceful, diligent and able to operate independently with limited supervision (completing assigned work accurately and in a timely manner).
• Strong time management and organizational skills.
• Sound judgement; Good problem-solving and analytical skills (troubleshoot technical issues, communicate and document solutions to non-technical parties).
• Excellent communication skills.
• Must be flexible and work in a 24/7 environment.
• Employment contingent upon passing pre-employment drug and alcohol screen.
• Also, contingent upon receiving a favorable background check.
• Must pass a physical examination.

Nice To Haves

• Additional training from mechanical/technical schools, courses or seminars desirable.

Responsibilities

• Performs preventative maintenance inspections on all types of transit and support vehicle technologies following specific check lists.
• Fills out work orders specifying parts and labor.
• Diagnoses and inspects problems on systems including but not limited to fare collection, destination, GPS tracking, data collection, and surveillance systems on all types of transit vehicles using a variety of diagnostic equipment including the multi-meter, laptop, computer, schematics and wiring diagrams.
• Cleans, repairs and replaces coach equipment/technology as required.
• Test coaches for proper working order including road driving tests.
• Utilizes computer diagnostic equipment, proprietary software, and tracking systems to maintain and diagnose technology issues.
• Reviews repair manuals and part manuals for aid in making minor to major repairs on all types of transit vehicle technology.
• Performs both in-house and road call coach repairs using various hand, power, pneumatic and precision tool.
• Maintain detailed and timely paperwork and documentation for repairs and installations.
• Repair, maintain, troubleshoot, and service multiplexing systems.
• Must be able to perform physical activities including working on top of coaches, lifting up to seventy-five (75) pounds, extended periods of time standing, and walking.
• Aptitude to learn and stay current with new technologies as they are introduced.
• Willing to share knowledge to help others better understand vehicles within the company.
• Work with multiple parties for issue resolution.
• Assists other mechanics with repair work and provides guidance to Mechanics as needed.
• Performs on-the-job instruction to Technology Trainee pertaining to diagnosis and operational theory of installed and to be installed technology.
• Inspects, reviews and evaluates work performance.
• Strict adherence to Keolis and client policies and procedures.
• Strong focus on safety and willingness to lead by example in regards to wearing proper PPE and best practices.
• Strong focus preventative maintenance process and quality.
• Ability to adhere to strict organizational and cleanliness standards.
• Sweeps and cleans work area, general housekeeping, disposes of waste products into proper containment, ensures safe work environment.
• Performs other duties as assigned by management and supervisors.

Benefits

• competitive compensation and benefits
• opportunities for development and growth throughout an exciting and rewarding career
• the safest work environment possible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED