Technology Support Specialist I
Broward County Public Schools•Hollywood, FL
•Onsite
About The Position
Ensure continuous availability of all technology assets for the assigned location by providing technical support of District owned computer hardware, software, networks, and servers, concentrating in customer concerns, needs, issues training and guidance.
Requirements
- A standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.
- A minimum of four (4) years of experience in supporting computer systems related to digital environment.
- OR An earned associates degree from an accredited A minimum of two (2) years of experience in supporting computer systems related to digital environment.
- Proficiency required in the following: Basic hardware and software troubleshooting
- Knowledge of Windows, Mac, and iOS operating systems
- Installing and maintaining software applications
- Managing and maintaining computer network systems including Virtual and Local Area Networks
- Supporting enterprise applications used in word processing, spreadsheets, databases, presentations, and electronic mail, cloud storage and other related applications.
- Effective communication
- Computer skills as required for the position
Nice To Haves
- Bilingual skills.
Responsibilities
- Ensure continuous availability of all technology assets for the assigned location by providing technical support of District owned computer hardware, software, networks, and servers, concentrating in customer concerns, needs, issues training and guidance.
Benefits
- Salary and benefits shall be paid consistent with the District's approved compensation plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
