Technology Strategist

NAI Burns Scalo • Pittsburgh, PA

5d

About The Position

The Technology Strategist ensures the organization has the technology, systems, tools, and support needed to operate efficiently, scale effectively, and achieve strategic objectives. This role leads technology strategy, business system optimization, artificial intelligence and automation initiatives, and enterprise technology projects. It serves as the primary liaison between employees, leadership, software vendors, and the Company's third-party IT provider.

The position develops and maintains the Company's technology roadmap, optimizes core business systems, and leads technology projects and governance. It partners with leadership, departments, and regional offices to identify needs and implement solutions, including technology planning for acquisitions, integrations, office expansions, and relocations. The role also manages provider and vendor relationships, coordinates employee technology support and administration, promotes training and adoption, and supports technology budgeting and investment planning.

Responsibilities

• Develop and maintain the Company's technology roadmap, aligning technology priorities with strategic goals and operational needs.
• Evaluate, implement, and optimize technology solutions to improve efficiency, scalability, collaboration, and business performance.
• Lead optimization of core business systems, including Yardi, CRM, reporting, and other enterprise platforms.
• Identify, implement, and promote responsible use of artificial intelligence and automation solutions across the organization.
• Develop standards, training, and best practices that support innovation, productivity, and adoption of emerging technologies.
• Lead technology initiatives, system implementations, upgrades, integrations, and process improvement projects.
• Facilitate the IT Committee and provide leadership with recommendations regarding technology priorities, investments, opportunities, and risks.
• Partner with leadership, departments, and regional offices to identify technology needs and implement practical solutions supporting business objectives.
• Support technology planning for acquisitions, integrations, office expansions, relocations, and other strategic initiatives.
• Manage relationships with the Company's outsourced IT provider, software vendors, and technology partners.
• Monitor service levels, contracts, project performance, and provider accountability.
• Coordinate employee technology support, hardware lifecycle management, user access administration, onboarding, and offboarding.
• Support software licensing, technology standards, and system administration activities.
• Support employee training, communication, and adoption of technology solutions and best practices.
• Support technology budgeting, forecasting, and evaluation of future technology investments.
• Maintain awareness of emerging technology trends, cybersecurity developments, and industry best practices.
• Perform other technology-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed