Technology Sales Coordinator

Marriott•Chula Vista, CA

About The Position

The Technology Sales Coordinator supports Sales & Marketing by performing general office duties and preparing sales-related documents throughout the sales process, including proposals, contracts, and banquet event orders. The role helps promote the brand, assembles sales and promotional materials, uses sales techniques to maximize revenue while maintaining guest loyalty, and enters, retrieves, reconciles, and verifies sales-process information in relevant software. The coordinator answers guest questions about property facilities and services and serves as a client contact, responding to questions and requests by phone and email. The position requires following company policies and procedures, maintaining a clean and professional appearance, protecting confidential information and company assets, and providing courteous guest service. The coordinator communicates professionally, prepares and reviews written documents accurately, builds positive working relationships, supports team goals, responds to colleagues’ concerns, and meets quality assurance standards. Other reasonable duties may be requested by supervisors. The role includes moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

Requirements

  • At least 1 year of related work experience.
  • High school diploma or G.E.D. equivalent is listed as a preferred qualification.
  • No supervisory experience is required.
  • No license or certification is required.

Nice To Haves

  • High school diploma or G.E.D. equivalent.
  • At least 1 year of related work experience.

Responsibilities

  • Perform general office duties to support Sales & Marketing, such as filing, emailing, typing, faxing, and copying.
  • Prepare sales-related documents, including proposals, contracts, and banquet event orders.
  • Promote awareness of the brand image internally and externally.
  • Gather materials and assemble information packages, such as brochures and promotional materials.
  • Use sales techniques to maximize revenue while maintaining existing guest loyalty.
  • Enter, retrieve, reconcile, and verify sales-process information, including commissions, leads, and third parties, in relevant software.
  • Answer guest questions about property facilities and services, including operating hours, rates, room types, packages, promotions, entertainment, restaurants, and special events.
  • Serve as a client point of contact and respond to questions and requests by phone and email.
  • Follow company policies and procedures; maintain a clean and professional appearance; protect confidential information and company assets.
  • Welcome and acknowledge guests, anticipate and address service needs, and thank guests with genuine appreciation.
  • Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
  • Develop positive working relationships, support team goals, and listen and respond appropriately to other employees’ concerns.
  • Comply with quality assurance expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by supervisors.
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