Technology Sales and Account Management Specialist

Blueprint Technologies•Redmond, WA

2d•$30 - $35•Remote

About The Position

Blueprint is hiring a remote Technology Sales and Account Management Specialist to manage a portfolio of customer accounts and drive service renewals, new sales opportunities, and contract negotiations. The role manages deals independently from pipeline development through close, partnering with account managers and internal teams to prepare proposals, address customer objections, and develop deal strategies. The specialist builds customer relationships, maintains accurate forecasts, manages renewal timelines, and delivers measurable results in a fast-paced environment. The role also contributes to expanding access to technology, training, and services for education and nonprofit organizations in an AI-driven economy. Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with teams across the United States. Its work connects strategy and execution across AI, cloud, data, product development, and emerging technology. The company describes its culture as emphasizing exceptional work, high standards, ownership, continuous improvement, collaboration, and meaningful challenges.

Requirements

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
At least 3 years of experience in technology-related sales or account management.
At least 3 years of experience in solution sales or consulting services sales.
Demonstrated experience managing customer accounts, sales opportunities, renewals, or contract negotiations.
Strong written and verbal communication skills, particularly in customer-facing environments.
Experience managing a sales pipeline, maintaining forecasts, and coordinating deals through the sales cycle.
Ability to work independently, manage competing priorities, and take ownership of a portfolio of business.
Strong problem-solving and negotiation skills, including the ability to address customer objections and resolve deal-related challenges.
Ability to collaborate effectively with account teams and internal stakeholders to advance sales opportunities and achieve business goals.

Nice To Haves

Experience selling technology support services, enterprise services, or customer success solutions.
Experience managing service renewals, recurring revenue, contract extensions, or customer retention programs.
Familiarity with cloud computing, productivity solutions, enterprise technology, or AI-enabled business solutions.
Experience developing account plans, conducting portfolio analysis, identifying sales opportunities, and building pipeline.
Experience with sales forecasting, renewal tracking, revenue growth, and performance metrics.
Familiarity with structured sales methodologies, opportunity qualification, and deal-closing strategies.
Experience working with education, nonprofit, or other mission-driven organizations.
Experience collaborating with customer success, technical sales, service delivery, and business operations teams.
A demonstrated record of achieving sales targets, improving renewal performance, or delivering measurable customer and business outcomes.

Responsibilities

Manage a portfolio of customer accounts, including service renewals, new contract opportunities, and sales activities from initial engagement through deal closure.
Build and maintain a healthy sales pipeline by identifying opportunities within existing accounts and developing new business opportunities.
Engage directly with customers to understand needs, discuss service offerings, address objections, and negotiate contract terms and deal structures.
Partner with account managers and internal stakeholders to develop proposals, coordinate negotiations, resolve blockers, and accelerate deal closure.
Monitor deals in progress, maintain accurate sales forecasts, update pipeline commentary, and communicate risks, progress, and next steps to leadership.
Develop account and territory plans to drive revenue growth, improve renewal performance, and expand customer relationships.
Analyze customer portfolios to identify service gaps, growth opportunities, and renewal or expansion opportunities.
Build relationships with customer decision-makers and influencers, understand their priorities, and align service offerings with desired business outcomes.
Coordinate with sales, customer success, and service delivery teams to support customer satisfaction, resolve concerns, and improve the customer experience.
Participate in pipeline reviews, business planning sessions, and forecast meetings to track performance, prioritize opportunities, and develop strategies to overcome sales challenges.
Track and improve key performance indicators, including on-time renewals, renewal rates, and recapture rates.