Technology Program Manager – Infrastructure & Digital Workplace

Independence Pet Group•Chicago, IL

6d•Onsite

About The Position

Independence Pet Holdings (IPH) is undertaking a multi-year enterprise transformation to modernize its enterprise technology ecosystem, infrastructure platforms, digital workplace capabilities, and corporate application landscape across its global operating companies. The Technology Program Manager – Enterprise Platforms & Infrastructure is responsible for leading execution and coordinated delivery of strategic infrastructure, workplace technology, and enterprise application initiatives supporting IPH’s broader transformation roadmap, including Microsoft 365 modernization, Azure infrastructure initiatives, tenant migrations, enterprise collaboration platforms, endpoint modernization, Workday, Dynamics 365, finance and HR technology platforms, identity and access integration, and enterprise operational systems. Reporting into the Technology Portfolio & Delivery Office (TPDO), this role partners closely with Infrastructure & Cloud Engineering, Workplace Technology, Enterprise IT, Enterprise Architecture, Information Security, HR Technology, Finance Technology, Engineering, Operations, and third-party delivery teams to drive execution alignment, delivery accountability, and coordinated outcomes across multiple concurrent workstreams. This role requires strong execution discipline, organizational leadership, and delivery management capabilities within complex enterprise technology environments. The successful candidate will lead integrated planning, dependency management, risk mitigation, operational readiness, and execution governance in support of IPH’s broader enterprise transformation initiatives and enterprise platform modernization strategy.

Requirements

Strong delivery coordination and execution management skills across complex enterprise infrastructure, workplace technology, and enterprise application initiatives
Ability to manage competing priorities and operate effectively within fast-paced enterprise transformation environments
Strong organizational, planning, dependency management, operational readiness, and problem-solving capabilities
Excellent communication and stakeholder management skills with the ability to coordinate across infrastructure, enterprise applications, engineering, operations, security, and business organizations
Experience leading enterprise infrastructure programs, Microsoft 365 transformations, Azure modernization initiatives, tenant migrations, enterprise application implementations, or operational technology modernization programs
Ability to facilitate collaboration across distributed engineering teams, enterprise application teams, vendors, managed service providers, and third-party delivery partners
Strong attention to detail combined with the ability to maintain visibility across interconnected technical workstreams and operational dependencies
Demonstrated ability to proactively identify risks, escalate issues, drive execution transparency, and ensure accountability across delivery teams
Acts as a collaborative leader who promotes a culture of accountability, operational excellence, continuous improvement, and disciplined execution
12+ years of technology program or project management experience supporting enterprise infrastructure, enterprise applications, cloud platforms, workplace technology, or digital transformation initiatives
Experience supporting Microsoft 365 modernization, Azure infrastructure, Workday, Dynamics 365, enterprise operational systems, tenant migrations, endpoint modernization, or enterprise workplace technology programs preferred
Familiarity with Microsoft technology ecosystems including Azure, Microsoft 365, Teams, SharePoint, Exchange Online, Intune, Entra ID (Azure AD), Dynamics 365, and enterprise SaaS platforms preferred
Familiarity with enterprise HR, finance, and operational technology ecosystems including Workday, ERP, collaboration platforms, and employee experience technologies preferred
Experience supporting enterprise infrastructure modernization and enterprise application transformation initiatives within complex enterprise environments preferred
Experience working with managed service providers, system integrators, offshore delivery teams, and third-party vendors
Experience supporting enterprise transformation initiatives within regulated industries preferred
Experience working within Agile, hybrid, or enterprise infrastructure delivery models
Strong understanding of enterprise delivery governance, reporting, operational readiness, migration planning, financial tracking, and dependency management practices
Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or related field

Responsibilities

Lead and coordinate delivery activities across enterprise infrastructure, Azure cloud platforms, Microsoft 365 services, enterprise applications, finance and HR systems, collaboration platforms, endpoint services, and operational technology foundations.
Drive modernization initiatives across Microsoft 365, Teams, SharePoint, Exchange Online, endpoint management, identity platforms, Workday, Dynamics 365, and enterprise operational systems supporting employee experience and business operations.
Partner closely with infrastructure, workplace technology, enterprise applications, security, architecture, operations, HR technology, finance technology, and vendor teams to drive execution alignment, dependency management, issue resolution, and operational readiness.
Drive visibility into delivery status, risks, dependencies, milestones, operational readiness, financials, and transformation metrics across infrastructure, enterprise application, and workplace modernization workstreams.
Lead and coordinate delivery activities across enterprise infrastructure, digital workplace, and enterprise platform initiatives, including Microsoft 365, Azure, Teams, SharePoint, Exchange Online, Workday, Dynamics 365, endpoint modernization, identity platforms, and enterprise operational systems
Drive integrated planning and execution coordination with infrastructure leaders, enterprise application teams, workplace technology teams, enterprise architecture, security, HR technology, finance technology, operations, and third-party delivery partners
Lead Agile / hybrid enterprise delivery routines, including planning sessions, dependency management, RAID management, status reviews, operational readiness tracking, and execution governance activities
Lead integrated roadmap coordination across Azure infrastructure, Microsoft 365 services, enterprise applications, networking, identity & access management, endpoint management, security, and operational technology workstreams
Drive visibility and accountability for program milestones, migration readiness, dependencies, risks, issues, financials, and operational impacts across multiple enterprise technology initiatives
Lead coordination with vendors, managed service providers, and system integrators to monitor deliverables, resolve blockers, and ensure execution accountability
Build and maintain executive-ready dashboards, operational reporting, migration metrics, readiness tracking, and delivery status updates across enterprise platform and infrastructure modernization initiatives
Partner with Enterprise Architecture, Information Security, Infrastructure Operations, Enterprise Applications, Engineering, and Service Delivery teams to ensure aligned and predictable execution outcomes
Lead operational readiness, cutover planning, migration coordination, environment readiness, deployment governance, and support transition activities
Ensure delivery activities align with TPDO governance standards, operational processes, compliance requirements, financial controls, and enterprise delivery practices
Collaborate closely with business and technology leadership to ensure enterprise modernization initiatives support broader transformation objectives and operational needs
Contribute to continuous improvement of enterprise delivery governance, operational cadence, reporting standards, migration practices, and transformation execution methodologies