Workplace Technology Manager

CoinFlip•Alton, NH

13h•$24,000 - $42,000

About The Position

CoinFlip is a global digital currency platform company focused on providing consumers with simple and secure access to buy and sell cryptocurrency. The company operates the world's largest network of cryptocurrency kiosks by transaction volume, with more than 5,500 kiosks across 49 U.S. states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, Brazil, Mexico, and Spain. CoinFlip’s digital currency kiosks make buying and selling major cryptocurrencies accessible for consumers who wish to purchase digital currency using cash. CoinFlip also operates CoinFlip Preferred, a personalized over-the-counter service that provides investors with custom, white-glove support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an investment group offering coaching, funding, and networking support to early-stage crypto and web3 projects. We also offer the CoinFlip Crypto Wallet, a self-custodial cryptocurrency wallet available for iOS and Android devices. CoinFlip was founded in 2015 by Daniel Polotsky, Kris Dayrit, Alan Gurevich, and Ben Weiss. Headquartered in Chicago, CoinFlip placed in the top 500 on the 2021, 2022, and 2023 Inc. 5000 list, and on the 2022 and 2023 Deloitte Technology Fast 500, was named the 2021 and 2022 #1 fastest-growing company in Chicago by Crain's, ranked in Chicago Tribune’s Top Workplaces in 2021 and 2022, and was awarded the 2021 and 2022 Stevie ® Awards for Customer Service. To learn more about CoinFlip and how to get started on your digital currency journey, visit www.CoinFlip.tech. The Workplace Cloud & SaaS Engineer is responsible for the deployment, administration, and automation of CoinFlip’s SaaS platforms, collaboration tools, and identity-integrated services. This role ensures our workplace systems are secure, scalable, and user-friendly, supporting internal teams across productivity, access, and day-to-day technical experience. You’ll play a key role in managing core SaaS apps, supporting identity integrations (SSO, MFA, provisioning), and automating repeatable processes across the modern workplace tech stack.

Requirements

2-4 years of experience in workplace technology, SaaS engineering, or enterprise IT administration.
Hands-on experience with O365, Atlassian (Jira/Confluence), Zoom, or equivalent tools.
Familiarity with identity protocols such s SAML, SCIM, OAUth, and experience with SSO integrations.
Strong scripting or workflow automation knowledge (e.g., PowerShell, Python, etc.).
Ability to work across teams and deliver high-quality support in a fast-paced environment.

Nice To Haves

Experience with Microsoft Entra or other IDaaS platforms.
Familiarity with device management, and SaaS governance principles.
Knowledge of ITIL, SaaS lifecycle management, or license optimization best practices.
Previous exposure to regulated industries as fintech or crypto.

Responsibilities

Manage and support workplace SaaS applications, such as O365, Atlassian, Azure, AWS, etc.
Monitor application health, license utilization, user access, and service configurations.
Participate in onboarding/offboarding processes by ensuring clean provisioning and deprovisioning across platforms.
Collaborate with Cloud & Workplace lead to improve employee experience through reliable and secure SaaS tooling.
Assist with SSO integrations, SCIM provisioning, and IAM workflows across critical SaaS apps.
Support enforcement of least privilege access, MA, and user entitlements in partnership with Security.
Help troubleshoot and resolve identity-related issues across federated and managed apps.
Develop and maintain scripts or low-code workflows to automate common SaaS operations.
Assist with the design and execution of SaaS lifecycle automations (e.g., license reclaims, app access reviews, user group syncs, etc.)
Identify opportunities for self-service, delegation, and administrative consistency.
Respond to escalations related to SaaS app functionality, access issues, and service disruptions.
Proactively monitor SaaS health and performance; escalate outages or risk conditions.
Document solutions and contribute to internal knowledge bases (JIRA, Confluence, SharePoint).
Participate in SaaS rollouts, integrations, and tool rationalization efforts.
Support workplace and Security teams during audits or vendor transitions (e.g., app offboarding, data migrations).
Assist with SaaS Management platform usage and insights to help manage spend and sprawl.