Program Manager, Principal - Digital Workplace

Pacific Gas And Electric Company•Oakland, CA

1d•Hybrid

About The Position

PG&E’s Information Technology organization delivers secure, reliable, and high-quality technology solutions that support business operations and coworker productivity. Digital Workplace focuses on the technology experiences employees rely on every day - across office, field, and hybrid environments - ensuring tools, platforms, and services enable productivity, reliability, and a seamless user experience. This is a strategic, execution-focused program management role within PG&E’s Digital Workplace organization. The Principal Program Manager owns the structure, cadence, and operating model that drives effective planning, prioritization, and portfolio management. This role exists to provide a single, enterprise‑level planning and portfolio operating model for Digital Workplace—reducing fragmentation, improving investment clarity, and enabling leadership to make timely, defensible decisions across competing priorities and constrained funding. This role runs the planning and portfolio system that turns strategy into a funded, executable plan, ensuring investments are aligned, sequenced, and clearly understood by leadership. The ideal candidate is a strong operator who brings structure to ambiguity and translates complex inputs into clear, defensible insights and actionable plans. Digital Workplace is seeking a Principal Program Manager to lead portfolio planning and operational alignment across the organization. This role is responsible for building and operating the systems, cadences, and reporting that enable Business Planning Development (BPD), portfolio prioritization, and executive decision-making. It brings structure and consistency to planning inputs, transforming fragmented data and competing priorities into a cohesive, defensible portfolio plan. Working closely with Enterprise Architecture and domain SMEs, this role ensures planning decisions are informed, aligned, and executable - effectively bridging strategy to delivery through disciplined portfolio management. This is a high-impact role operating across multiple teams and stakeholders, driving alignment, accountability, and visibility across the Digital portfolio.

Requirements

Bachelor’s degree or equivalent experience
10 years of experience in program management, portfolio operations, business operations, or strategic planning

Nice To Haves

Experience in large-scale or regulated environments
Proven experience leading enterprise planning cycles and cross-functional coordination
Strong experience developing business cases, financial analysis, and decision frameworks
Demonstrated ability to produce data-driven insights and executive-level reporting
Excellent communication, facilitation, and stakeholder management skills
Background in portfolio planning, financial management, or technology strategy support
Experience driving process improvements and operational discipline

Responsibilities

Lead and operate the Business Planning Development (BPD) process for Digital Workplace, including intake, prioritization, and delivery of the final funded portfolio plan
Maintain a single portfolio backlog of initiatives, investments, and lifecycle needs, ensuring consistent structure, dependencies, and status
Establish and manage planning cadences and governance forums, driving alignment on priorities, tradeoffs, and decision timelines
Partner with Enterprise Architecture and SMEs to develop business cases and decision options, articulating cost, value, and tradeoffs
Consolidate inputs across teams into an integrated portfolio view and multi-year roadmap, aligning priorities, dependencies, and constraints for leadership decision-making
Track portfolio performance and provide clear visibility into progress, risks, and delivery confidence
Balance portfolio demand with delivery capacity by sequencing initiatives to optimize throughput, manage interdependencies, and avoid over‑commitment or change saturation.
Analyze technology contracts and vendor performance, including license utilization and cost-to-value outcomes, and develop optimization recommendations
Translate technical, operational, and experience signals (voice of coworker, CSAT) into executive-ready insights, partnering with the Coworker Technology Council (CWTC) to orchestrate feedback and ensure inputs are integrated into roadmap and portfolio decision
Frame complex portfolio data, scenarios, and tradeoffs into clear decision options and recommendations for senior leadership and governance forums
Assess cumulative change impact across the portfolio, partnering with change and adoption leads to ensure initiatives are sequenced in alignment with coworker readiness and operational stability
Develop and maintain portfolio reporting, ensuring leadership has accurate, actionable visibility into investments, priorities, and outcomes
Facilitate prioritization and tradeoff discussions, ensuring alignment to enterprise objectives, constraints, and funding realities
Act as the central liaison across Digital Workplace, Enterprise Architecture, SMEs, Finance, and leadership, driving alignment and coordination
Identify and proactively address risks and blockers impacting planning timelines and execution readiness
Maintain portfolio governance and control practices, including decision tracking, dependencies, and artifact integrity
Drive continuous improvement of planning, prioritization, and portfolio management processes to increase efficiency, transparency, and delivery effectiveness