Manager Digital Workplace Engineering

Delta DentalRancho Cordova, CA
Hybrid

About The Position

The Manager, Digital Workplace Engineering, combines ownership/leadership of multiple platforms in the pursuit of great outcomes and user experiences over specific tools and technologies. This experienced leader will oversee end user computing engineering, including managing and maintaining physical desktops, virtual desktops and virtual applications including but not limited to: Microsoft Intune, Windows 11 endpoints, Citrix Workspace, Windows 365 Cloud PCs, Azure VDI, and will own and govern the platforms that enable and deliver business processes, automations and artificial intelligence (Microsoft Power Platform, Microsoft Copilot, Moveworks, Atlassian, Ivanti Service manager). The person selected for this role will be expected to both manage the current state of technologies while thinking forward and creating a world where the applications are less important than the outcomes and experiences, where the endpoint is the gateway to the digital workplace, where AI is the portal to the data and knowledge, and where bots, automations and process flows are the anchors to operational effectiveness. The Manager, Digital Workplace Engineering, inspires what’s next to lead change and turn uncertainty into opportunity, thinks big and makes things happen by seeing what tomorrow looks like, is bold and takes action. This manager is fearless in engaging with senior leaders, and effectively leads stakeholders to achieve desired outcomes. This manager also leads change and guides the team to engage employees, provides training and consultation on the use of technologies, and considers the user experience first and foremost within the scope of their work. Through this work, this manager will develop and lead an actionable digital transformation strategy and roadmap to enhance the employee work experience, drive business processes improvements, increase operational efficiency and meet organizational goals.

Requirements

  • Experienced leader
  • Proficiency in Microsoft Intune, Windows 11 endpoints, Citrix Workspace, Windows 365 Cloud PCs, Azure VDI
  • Proficiency in Microsoft Power Platform, Microsoft Copilot, Moveworks, Atlassian, Ivanti Service manager
  • Ability to manage the current state of technologies while thinking forward
  • Ability to lead change and turn uncertainty into opportunity
  • Ability to think big and make things happen
  • Ability to be bold and take action
  • Fearless in engaging with senior leaders
  • Ability to effectively lead stakeholders to achieve desired outcomes
  • Ability to lead change and guide the team to engage employees
  • Ability to provide training and consultation on the use of technologies
  • Ability to consider the user experience first and foremost
  • Ability to develop and lead an actionable digital transformation strategy and roadmap
  • Must undergo a background check
  • Proof of eligibility to work in the United States must be provided if selected for hire.

Responsibilities

  • Oversee end user computing engineering, including managing and maintaining physical desktops, virtual desktops and virtual applications.
  • Own and govern platforms that enable and deliver business processes, automations and artificial intelligence.
  • Manage the current state of technologies while thinking forward.
  • Create a world where applications are less important than outcomes and experiences.
  • Lead change and turn uncertainty into opportunity.
  • Engage with senior leaders and effectively lead stakeholders to achieve desired outcomes.
  • Lead change and guide the team to engage employees.
  • Provide training and consultation on the use of technologies.
  • Consider the user experience first and foremost.
  • Develop and lead an actionable digital transformation strategy and roadmap to enhance the employee work experience, drive business processes improvements, increase operational efficiency and meet organizational goals.

Benefits

  • Competitive base and incentive pay
  • 401(k) with robust matching and non-matching contributions
  • Rich medical & pharmacy benefits
  • 100% employer-paid dental and vision benefits
  • Holistic wellbeing program with deep financial incentives
  • Generous paid time off plus 12 paid holidays and your birthday off
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program
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