Technology Operations (Service Desk) Student

OLG • Toronto, ON

1d • CA$19 - CA$29 • Onsite

About The Position

We are ready to take this game to the next level and need someone passionate to provide effective user technology and support, enabling the delivery of secure, predictable, stable and available services to OLG. The successful candidate will be a perpetual learner who has a proficient understanding of Information Technology tools and services. Working in a large IT environment, he or she will be a curious, perceptive analytical thinker with excellent verbal and written communication skills, and the ability to work in pressure situations, both individually and in a team environment.

Requirements

• Currently enrolled in a post-secondary program with a focus on computer science, information technology, business administration and/or project management discipline
• Experience in an information technology field with experience in at least one or more IT domains
• Excellent interpersonal skills and highly developed verbal and written communication skills
• Ability to work independently and within a team in a fast-paced environment
• Ability to self-motivate and the desire to learn new skills

Nice To Haves

• If you bring relevant skills and a willingness to learn, we encourage you to apply—even if you don’t meet every listed qualification.

Responsibilities

• Working on a range of Technology Operations assignments including areas of: Technology Service Management Applications Cloud Operations Service Desk Infrastructure Operations/Networks
• Execute the day-to-day delivery of services and technical support issues to provide quality and timely resolutions
• Provide support in implementing, testing and integrating new applications to ensure stability
• Maintain an overall perspective of current relevant technologies and processes
• Research, maintain and promote awareness of existing and emerging technology trends
• Build and maintain working relationships with all areas of business within OLG and promote understanding of best practices with business partners

Benefits

• Growth Focus: Become your best self with access to new opportunities and personalized support programs.
• Comprehensive Learning: 24/7 access to robust online learning programs.
• Equity, diversity, and inclusion: Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree