Service Desk Operations Analyst
Yum!•Louisville, KY
About The Position
Provide routine digital technical support for KFC restaurant and franchise users across approved digital platforms, including Mobile Manager, kiosks, digital menu boards, online transactions, and related digital tools. This role supports issue intake, basic troubleshooting, documentation, and escalation under the guidance of more senior Help Desk team members.
Requirements
- Basic troubleshooting skills.
- Documentation skills.
- Ability to follow guidance from senior team members.
Responsibilities
- Provide routine digital technical support for KFC restaurant and franchise users.
- Support approved digital platforms, including Mobile Manager, kiosks, digital menu boards, online transactions, and related digital tools.
- Assist with issue intake, basic troubleshooting, documentation, and escalation.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
