Technology Operations Manager

McKesson•Irving, TX

1d•Hybrid

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Requirements

Master’s degree, or foreign equivalent, in Management Information Systems, Management, Business Analytics, Business Administration or a related field and four (4) years of experience in the job offered or a related field. Alternatively, Bachelor’ s degree, or foreign equivalent, in Management Information Systems, Management, Business Analytics, Business Administration or a related field and six (6) years of experience in the job offered or a related field.
Four (4) years of experience in providing operational IT support to internal and external users, delivering application stability, performance, reliability and security to align technology with business goals.
Four (4) years of experience in User Experience design concepts.
Four (4) years of experience in delivering solutions in an enterprise with a complex system environment ERP, CRM, WMS, contracts/pricing, transportation, Data Warehousing, and BI (Business Intelligence) systems.
Four (4) years of experience working in geographically distributed high performing development teams.
Four (4) years of experience communicating complicated and nuanced insights in accessible language to relevant stakeholders.
Four (4) years of experience with Agile/ SAFe methodologies and practices.
Two (2) years of experience with Marketing IT solutions.

Responsibilities

Work with leadership and manager to reduce IT operation costs and ensure efficient management of resources.
Devising Product Development and IT strategy around McKesson Medical Surgical’ s Connectivity, Consumer, and Government products and services.
Work with the development and business to ensure minimal outage across all managed business applications.
Advise business on RFPs for new customer acquisitions by providing technology related benefits and use cases for products.
Act as liaison between Technology team and Business, translating technical requirement /constraints to high level business objectives and challenges.
Work with Technology Architects, Sales and Marketing, Legal, and Development team for roadmap planning of new products and services.
Manage technology operations for portfolio and ensure smooth functioning of all business applications in collaboration with Development and Support and Business Stakeholders.
Ensure technology and cybersecurity compliance for applications by making sure security vulnerabilities are remediated within SLAs.
Forecast effort and finance for new projects/products and ensure existing projects meet agreed performance and finance KPIs.
Forecast Operational expenses for technology vendors and mitigate any cybersecurity risks associated on conjunction with Information Security and Risk Management teams.