Technology Manager (III)

“Mindlance • San Francisco, CA

1d

About The Position

As a Technology Manager, you drive products from pilot phase through final delivery, overseeing technical execution and business operations for one or more products. You apply knowledge of web technologies, systems design, and data to improve product features, plan launches, resolve technical challenges, and ensure integrations work. You also help review implementation of product features and translate operational issues into technology solutions, such as automating manual processes to reduce human error.

You improve existing operations, commercialize new solutions, and help take initiatives from conception to successful deployment in partnership with Product Management, Engineering, Global Sales, and Marketing stakeholders. The role requires proficiency in data-driven analysis and reporting, architecture knowledge, customer and user advocacy, product design and development lifecycle, systems design, project management, database knowledge, team management, and consultative skills.

Requirements

• Proficiency in data-driven analysis and reporting.
• Proficiency in architecture knowledge.
• Proficiency in customer and user advocacy.
• Proficiency in product design.
• Proficiency in the product development lifecycle.
• Proficiency in systems design.
• Proficiency in project management.
• Proficiency in database knowledge.
• Proficiency in team management.
• Proficiency in consultative skills.

Responsibilities

• Review product requirement documents (PRDs), record product specifications, and validate that they meet customer, partner, and internal needs.
• Drive program-level execution, anticipating bottlenecks, resolving and escalating issues, prioritizing projects and resources, balancing business needs with technical constraints, and enabling successful deployments and efficient long-term operations.
• Lead the end-to-end planning, design, and deployment lifecycle for internal tools or products, including communications, stakeholder management, and project management; ensure product readiness, identify gaps, and influence roadmaps to improve customer and partner experience.
• Collaborate with technical and non-technical stakeholders to develop products and tools; manage escalations, requirements, and feedback, and advocate for stakeholders in discussions with internal teams.
• Explore alternatives and constraints for customer or partner problems, and use analytics and metrics to design, pitch, or assess potential product or tool solutions; apply systems design principles and consider user experience.
• Share insights and potential solutions with internal teams, and use success metrics and data analysis to evaluate product improvement solutions.
• Identify product gaps and issues through user feedback and metrics analysis, communicate findings to internal teams, and contribute technical work to develop, validate, and document new features or solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed