Information Technology Generalist III

ENGINEERING SERVICES NETWORK•Washington, DC
•Onsite

About The Position

ESN is seeking an Information Technology Generalist III to provide advanced technical support for Navy information systems, networks, and communication infrastructure. The role serves as a resource for troubleshooting complex issues and implementing system upgrades. This is an on-site position at the Washington Navy Yard in Washington, DC.

Requirements

  • At least 4–10 years of progressive experience in IT support.
  • Advanced knowledge of computer hardware and software.
  • Strong networking skills.
  • Experience with server administration.
  • Active DoD Secret Clearance.

Nice To Haves

  • Relevant certifications, such as CompTIA Network+, CompTIA Security+, or Microsoft Certified Professional.

Responsibilities

  • Provide advanced technical support for Navy information systems, networks, and communication infrastructure.
  • Troubleshoot complex technical issues and implement system upgrades.
  • Perform advanced diagnostics, repairs, and maintenance on hardware and software.
  • Support management of network infrastructure components.
  • Assist in resolving complex technical problems.
  • Implement network security measures.
  • Administer server environments.
  • Develop and maintain technical documentation.
  • Mentor junior technicians.
  • Contribute to system improvement initiatives.
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