Technology Manager, NA Marketing

Johnson & Johnson Innovative Medicine•Warsaw, IN

2d•$102,000 - $177,100•Hybrid

About The Position

This role serves as the technical product owner for commercial and digital marketing capabilities supporting DePuy Synthes Synthes Commercial Technology. The Technology Manager, NA & Marketing partners closely with digital experience, marketing, sales, and Commercial leaders to translate business strategies into scalable, compliant, and high‑impact digital and data solutions. This role has direct impact on customer engagement, commercial effectiveness, and the delivery of technology products that enable growth and operational excellence across the orthopedics portfolio and reports into the DePuy Synthes Technology organization.

Requirements

Bachelor’s degree required (Information Systems, Computer Science, Business, Engineering, or related field).
6-8 years of experience in technology product management, product ownership, or digital solution delivery within a commercial, marketing, web, digital experience, or customer‑facing environment.
Strong technical skills in commercial technology platforms and integrations (e.g., CRM, digital experience, marketing automation, customer data platforms, SEO/AEO analytics, or digital engagement tools)
Proven business skills, including translating digital experience, marketing and sales strategies into technology roadmaps, defining value cases, and measuring ROI.
Experience working in agile or hybrid delivery models, with hands‑on ownership of product backlogs, user stories, and prioritization.
Leadership skills demonstrated through influencing cross‑functional stakeholders, driving alignment, and making data‑driven decisions without direct authority.
Strong communication and collaboration skills, with the ability to engage both technical product teams and senior commercial leaders.
Experience operating in regulated or highly governed environments, with awareness of data privacy, security, and quality requirements.

Nice To Haves

Master’s degree or MBA preferred.
Experience supporting marketing, digital experience, sales, or commercial operations within medical devices, life sciences, or healthcare industries.
Hands‑on experience with customer data, SEO/AEO analytics, or digital marketing technologies (e.g. digital lead capture, email segmentation and journeys, personalization, campaign management, reporting).
Demonstrated people leadership or mentoring experience within product, technology, or agile teams.
Strong change‑management capabilities, including driving adoption of new digital tools and ways of working.
Product Owner or Agile certifications (e.g., CSPO, SAFe PO/PM) preferred.

Responsibilities

Own and manage the end‑to‑end product lifecycle for commercial, digital experience and marketing technology solutions, from intake and prioritization through delivery and continuous improvement.
Act as the primary liaison between IT, Marketing, Sales, Analytics, and external partners to ensure solutions align with NA commercial objectives and customer needs.
Translate digital experience and marketing automation business strategies and roadmaps into clear technical product visions, epics, user stories, and acceptance criteria.
Prioritize product backlogs based on business value, regulatory requirements, risk, and technical feasibility, ensuring alignment with enterprise architecture and data standards.
Lead agile ceremonies and product planning activities, ensuring timely, high‑quality delivery of technology capabilities.
Monitor product performance using defined KPIs and customer feedback to drive enhancements and measurable business outcomes.
Ensure solutions comply with Johnson & Johnson and DePuy Synthes policies related to data privacy, cybersecurity, quality, and regulatory requirements.
Mentor and guide junior product owners or analysts, fostering strong product management and agile practices within the Commercial Technology team.
Lead the application of AI, advanced analytics, and automation to modernize commercial platforms, enhancing digital experience and customer engagement, pricing and revenue optimization, and data‑driven decision‑making while driving scalable and compliant commercial execution across sales, marketing, and customer operations.

Benefits

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program