Technology Lead

Utica Community School DistrictSterling Heights, MI

About The Position

Provide leadership and management on technology projects, including scheduling, tracking and organizing multiple assignments. Allocate and direct resources, both district personnel and outside vendors, to accomplish project tasks. Responsible for resolving issues during the course of projects, escalating to management when appropriate. Communicate project status to department personnel and management. Plan and facilitate team meetings for both large projects and ongoing technology operational issues. Analyze and evaluate new or proposed hardware and software for compatibility with existing UCS systems. Contribute to the development, maintenance, and enforcement of district technology standards. Maintain district documentation and inventory for all technology assets and systems. This includes adding and removing devices from the asset tracking system. Assist in maintaining accurate asset records for all district technology equipment. Ensure customer issues are resolved in a timely manner. Provide leadership to district technicians and analysts, including travel to district buildings to address technology problems. Other duties as assigned by Technology Leadership.

Requirements

  • Associate degree or equivalent training and experience in related area, with progression towards a Bachelor’s degree.
  • Minimum of 5 years experience with technology systems, including Windows and iOS, operating systems, networking, voice and video systems.
  • Demonstrated experience in leadership of technical personnel.
  • Demonstrated experience in project management.
  • Strong interpersonal skills.
  • Excellent oral, written and listening skills.
  • Ability to organize, track and lead multiple assignments.
  • Ability to understand dependencies between assignments.
  • Ability to organize workload.
  • Willingness to learn new software and concepts.

Nice To Haves

  • Bachelor's degree preferred.
  • Experience with Microsoft 365.
  • Experience with Microsoft System Center.
  • Experience with JAMF Casper Suite for Mac OS and IOS.
  • Experience with Microsoft Active Directory.
  • Experience with PowerSchool Student Information System.

Responsibilities

  • Provide leadership and management on technology projects, including scheduling, tracking and organizing multiple assignments.
  • Allocate and direct resources, both district personnel and outside vendors, to accomplish project tasks.
  • Resolve issues during the course of projects, escalating to management when appropriate.
  • Communicate project status to department personnel and management.
  • Plan and facilitate team meetings for both large projects and ongoing technology operational issues.
  • Analyze and evaluate new or proposed hardware and software for compatibility with existing UCS systems.
  • Contribute to the development, maintenance, and enforcement of district technology standards.
  • Maintain district documentation and inventory for all technology assets and systems.
  • Add and remove devices from the asset tracking system.
  • Assist in maintaining accurate asset records for all district technology equipment.
  • Ensure customer issues are resolved in a timely manner.
  • Provide leadership to district technicians and analysts, including travel to district buildings to address technology problems.
  • Perform other duties as assigned by Technology Leadership.
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