Technology Intern (Temporary)

Colville School District 115•District Wide, WA
•Onsite

About The Position

The Colville School District is accepting applications for a Technology Intern to provide entry-level support while gaining hands-on experience in a K-12 technology environment. The Technology Intern will assist Technology Department staff with device preparation, troubleshooting, inventory management, and classroom technology support. This is a temporary, 20-hour-per-week position with an anticipated end date of August 2027.

Requirements

  • High school diploma or equivalent.
  • Basic knowledge of computers and technology, with a strong willingness to learn.
  • Good communication, customer service, organization, and problem-solving skills.
  • Ability to follow instructions, learn technical procedures, and work as part of a team.
  • Ability to maintain confidentiality when working with student, staff, and district information.
  • Ability to earn CompTIA A+ certification during the internship.
  • Must have a favorable state and national fingerprint background check.
  • Must possess a valid driver’s license.

Nice To Haves

  • Previous hands-on experience troubleshooting computers or assisting others with technology.
  • Coursework, technical training, or personal experience related to information technology.
  • Familiarity with Windows, ChromeOS, Google Workspace, Microsoft 365, or basic networking.
  • Experience in a school, help-desk, customer service, or similar service-focused environment.

Responsibilities

  • Respond to basic technology support requests and document work in the district's help-desk system.
  • Provide Tier 1 help-desk support.
  • Assist with troubleshooting Windows and ChromeOS devices, software applications, printers, classroom displays, and basic network connectivity issues.
  • Prepare, deploy, update, repair, and collect computers, mobile devices, printers, and other technology peripherals.
  • Help maintain accurate technology inventory and asset records.
  • Provide patient, user-friendly technical support to students and staff.
  • Assist with technology setup and support for classrooms, offices, testing environments, events, computer labs, and device carts.
  • Assist with cabling, equipment organization, and other supervised technology projects.
  • Learn district technology systems and procedures as skills develop.
  • Travel between district buildings as needed to provide technology support.
  • Perform other duties and projects as assigned.

Benefits

  • The district may provide training resources and certification support.
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