Technology Enablement Lead
About The Position
We’re seeking a strategic and hands-on Technology Enablement Lead to drive IT enablement and training initiatives that support enterprise software implementations across the organization. In this role, you’ll own the development and execution of training strategies that align with business objectives, implementation timelines, and change management efforts. You will create and maintain high-quality training materials, process documentation, simulations, job aids, assessments, and digital learning content that enable successful system adoption. Working closely with IT application teams, business stakeholders, and process owners, you will translate complex system functionality into clear, engaging, and user-friendly learning experiences. You’ll lead training delivery through multiple channels, including instructor-led sessions, train-the-trainer programs, virtual learning, video-based instruction, and self-paced content. As a key member of software implementation teams, you will establish training standards, evaluate learning effectiveness, mentor internal trainers and super users, and continuously improve enablement methodologies to maximize user adoption and business value.
Requirements
- Bachelor’s degree in Business, Information Systems, Education, Instructional Design, or a related field; equivalent experience considered.
- Minimum of 8+ years of experience in IT training, enablement, instructional design, learning development, or enterprise software support.
- Demonstrated experience supporting enterprise software implementations and digital transformation initiatives.
- Hands-on experience developing training content using SAP Enable Now or comparable digital adoption and learning platforms.
- Strong instructional design, curriculum development, and technical documentation skills.
- Experience creating simulations, guided tours, job aids, assessments, process documentation, and end-user training materials.
- Knowledge of enterprise applications such as ERP, CRM, HRIS, and other business systems.
- Experience delivering training through multiple modalities, including instructor-led, virtual, video-based, and self-paced learning.
- Ability to translate complex technical concepts into concise, engaging, and user-friendly content.
- Strong project management, planning, and organizational skills with the ability to manage multiple initiatives simultaneously.
- Excellent communication, facilitation, presentation, and stakeholder management skills.
- Proven ability to collaborate effectively with IT teams, business leaders, subject matter experts, and end users.
- Experience establishing training standards, governance models, and continuous improvement practices.
- Strong analytical skills with the ability to measure training effectiveness and drive adoption outcomes.
- Ability to travel up to 10% as needed.
Responsibilities
- Own the development and execution of training strategies that align with business objectives, implementation timelines, and change management efforts.
- Create and maintain high-quality training materials, process documentation, simulations, job aids, assessments, and digital learning content.
- Translate complex system functionality into clear, engaging, and user-friendly learning experiences.
- Lead training delivery through multiple channels, including instructor-led sessions, train-the-trainer programs, virtual learning, video-based instruction, and self-paced content.
- Establish training standards, evaluate learning effectiveness, mentor internal trainers and super users, and continuously improve enablement methodologies.
- Measure training effectiveness and drive adoption outcomes.
Benefits
- Comprehensive suite of health and well-being programs for associates and their families, including domestic partners.
- Paid time off.
- Onsite fitness center.
- Acupuncture.
- Physical therapy.
- Wellness coaches.
- 401k with company match.
- Health savings accounts.
- Flexible spending accounts.
- Pet insurance.
- Legal planning.
- Education assistance.
- Exclusive access to our Associate Store.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
