Emerging Technology Enablement Lead

Dairy Farmers of America•Kansas City, KS

17h

About The Position

Serve as the lead for Artificial Intelligence (AI) workforce enablement, adoption and change management initiatives across Dairy Farmers of America (DFA). Partner with AI Office leadership, Learning & Development, Internal Communications, AI Governance, Information Technology and business stakeholders to design, deliver and scale AI education, training and adoption programs. Lead the development of AI learning experiences, champion networks, communications and adoption strategies that enable employees to effectively and responsibly leverage AI technologies while realizing measurable business value.

Requirements

Undergraduate degree in Organizational Development, Communications, Business Administration, Information Technology, Education or related curriculum (or equivalent combination of experience and education)
8 or more years of experience in organizational change management, workforce enablement, training development, technology adoption, communications or related experience
Experience designing and delivering enterprise learning and enablement programs
Experience supporting digital transformation or technology adoption initiatives
Experience developing learning pathways, curriculum and instructional content
Experience facilitating workshops and executive-level training sessions
Experience utilizing Microsoft 365 applications including Teams, SharePoint, OneDrive and Power Platform
Experience measuring adoption, engagement and business outcome metrics
Experience partnering with cross-functional stakeholders and business leaders
Strong understanding of Generative AI technologies and enterprise AI adoption strategies
Strong understanding of Microsoft 365 Copilot and related Microsoft technologies
Excellent leadership skills with proven problem-solving ability
Excellent communication, presentation and facilitation skills
Excellent customer service and stakeholder engagement skills
Able to communicate clearly and effectively, both verbally and in writing
Able to influence and build consensus across diverse stakeholder groups
Able to organize time, energy and resources effectively to achieve goals
Skill in change management, coaching and mentoring
Skill in analyzing adoption metrics and translating insights into action plans
Ability to manage multiple initiatives and priorities simultaneously
Must be able to read, write and speak English

Nice To Haves

Experience with Microsoft 365 Copilot, Generative AI platforms or emerging technology adoption initiatives preferred
Certification and/or License – may be required during course of employment
Able to travel 5-15% of the time

Responsibilities

Develop and maintain DFA's enterprise AI enablement strategy and roadmap
Define and execute workforce adoption plans for Microsoft 365 Copilot and future AI platforms
Design, deliver and continuously improve instructor-led, virtual and self-paced AI training programs
Create role-based learning journeys for executives, leaders, individual contributors, power users and citizen developers
Lead Copilot enablement programs, onboarding activities and office hours
Build and maintain AI prompt libraries, user guides, knowledge repositories and self-service learning resources
Develop and administer AI Champion and Super User programs across business units
Partner with Learning & Development to implement AI learning content within DairyU and other learning platforms
Partner with Internal Communications to create awareness campaigns, success stories and AI adoption communications
Conduct executive enablement sessions focused on practical AI use cases and productivity opportunities
Work with business stakeholders to identify training needs and align enablement efforts to business objectives
Support AI proof-of-concept, pilot and production solution deployments through training and organizational readiness activities
Collaborate with AI Governance, Risk, Security, Legal and Compliance teams to ensure responsible AI practices are incorporated into all training materials
Establish and track AI adoption metrics, engagement metrics and training effectiveness measures
Analyze user adoption data and recommend improvements to increase utilization and business value realization
Create and maintain AI Office training standards, operating procedures and enablement frameworks
Coordinate enablement support during AI solution go-live activities and post-implementation adoption reviews
Facilitate workshops, demonstrations, office hours and community engagement sessions
Serve as a subject matter expert for AI adoption, change management and workforce readiness initiatives
Continually investigate emerging AI technologies, learning methods and industry best practices to improve the value of AI enablement programs
Monitor industry trends and provide recommendations regarding workforce readiness, AI literacy and organizational adoption strategies
Partner with AI Office leadership to support strategic planning and AI capability maturity initiatives