Technology Delivery Manager

Pacific Life•Newport Beach, CA

5d•Hybrid

About The Position

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is looking to invest in bright new talent to ensure we continue to provide excellent value and strengthen relationships with our policyholders. It’s in this spirit that we are actively seeking a talented Technology Delivery Manager to our Workforce Benefits Division team in Newport Beach, CA. Relocation assistance may be provided. As a Technology Delivery Manager, you’ll move Pacific Life, and your career, forward by leading cross-functional initiatives in a hybrid, iterative delivery environment. This role requires a delivery leader who brings structure, drives clarity, and ensures steady progress—even when priorities shift. The ideal candidate balances planning with adaptability and operates with a strong sense of ownership and urgency. You will fill a new role to join the Technology Team in the Workforce Benefits Division.

Requirements

5+ years of project delivery experience in hybrid Agile environments (Agile, Scrum, Kanban, SAFe, or mixed models)
Strong facilitation and communication skills, with a proven ability to lead through ambiguity
Experience managing delivery in environments with both iterative and milestone-driven work
Ability to track and manage progress across multiple teams and technologies without heavy overhead
Familiarity with project and collaboration tools such as Jira, Confluence, Azure DevOps, Microsoft Project, or Smartsheet
Demonstrated ability to influence without authority and coordinate across stakeholder groups
A strong understanding of the software development life cycle and working with technical or data analytic teams
Experience supporting change management efforts, with the ability to identify and analyze impacts for internal stakeholders affected by initiatives.

Nice To Haves

Achievement mindset with a bias for action and eager to take initiative
Ideal candidate will display natural curiosity and Growth Mindset
Certified ScrumMaster (CSM) or Certified Scrum Professional (CSP) /SAFe® Scrum Master (SSM) or SAFe® Agilist (SA)/ Project Management Professional (PMP)® credentials
Experience in regulated industries (e.g., insurance, financial services, healthcare) preferred

Responsibilities

Lead medium to large-scale initiatives across business and technology teams using a combination of Agile, and hybrid delivery methods
Establish and maintain pragmatic delivery plans, adjusting based on team feedback, stakeholder input, and shifting priorities
Facilitate clear communication across teams and stakeholders, ensuring timely decision-making and progress transparency
Identify risks early, manage trade-offs, and escalate when appropriate to maintain delivery momentum
Partner with product managers, business owners, and delivery leads to ensure scope, timing, and outcomes are aligned
Monitor work in progress and ensure dependencies, impediments, and delivery constraints are actively managed
Provide delivery leadership that keeps teams focused, stakeholders engaged, and objectives on track

Benefits

Relocation assistance may be provided
Medical, Dental, Vision
Wellbeing Reimbursement Account
Generous paid time off options
Paid Time Off
Holiday Schedules
Financial Planning Time Off
Paid Parental Leave
Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation